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Joe Rizza Ford Lincoln

Orland Park, IL

4.3
2,880 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,880 reviews

January 01, 2021

It was a good service. Thanks to Thomas Mackey, he really did his job well. Compared to my last service appt. , this one is better. I like also the lyft service that i just wait at home. More

by EPONINE3510
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Mackey
Jan 06, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Thomas does for Joe Rizza Ford of Orland Park and our customers. Hope to see you again soon! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 31, 2020

This dealership was good, I purchased a 2017 mustang v6 and Raul made the process very quick and simple. Great prices for their vehicles. Will be looking to purchase from them again in the future. More

by camgallup1994
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raul Hernandez
Jan 06, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your Mustang purchase incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 31, 2020

I have been doing business with Joe Rizza Lincoln for about two years and never been disappointed. Thomas, service department manager is top notch and the one I always go to. There is another Lincoln dea More

by JPLATTE4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Mackey
Jan 06, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for putting your trust in Joe Rizza Ford of Orland Park! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 31, 2020

Good service experience we were called or texted about services needed before they were done we also brought on our other care to be service. More

by sotoria1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Jan 06, 2021 -

Joe Rizza Ford Lincoln responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 30, 2020

Even though they were overbooked for the holiday weekend Scott took care of my car because I couldn’t open the trunk. He was very polite and very caring and helpful. More

by Lgedraitis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 30, 2020

Great Premium Care warranty repair job and teamTommy Great Premium Care warranty repair job and team Tommy and Scott especially nice to work with... BRAVO...!!! Happy Holidays and here's to a gr More

by davisdarmike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Mackey
Jan 05, 2021 -

Joe Rizza Ford Lincoln responded

Hi, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 30, 2020

We were told we were scheduled for an appointment but when we arrived, we were not on the schedule. Several people not wearing masks in the building. Or wearing them incorrectly. This review for More

by AMJAGIELLA
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruno Bon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dimitri Bowie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Joe Rizza Ford Lincoln responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 30, 2020

Came in for one car, left out with another and I'm very happy with it. My salesman Dimitri was very real and down to earth. Thank you More

by YOLANDACRAIG43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dimitri Bowie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Joe Rizza Ford Lincoln responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Dimitri and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 29, 2020

Very professional and excellent service. Thank you for your help. Ike Muhammad and the tow driver were prompt and gave excellent service in a short time. More

by rlussow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ike Mohammed
Jan 04, 2021 -

Joe Rizza Ford Lincoln responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 29, 2020

This is my family Ford Dealer. Have purchased 5 vehicles from this location. My company, HP, uses Ford Escapes as our company vehicle. Having them work on that car just makes sense. More

by Stephen Sandgren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Joe Rizza Ford Lincoln responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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