Joe Rizza Ford Lincoln

Ike was very helpful in getting my vehicle serviced in an efficient manner. I had an earlier appointment in the area, Ike was able to get my vehicle serviced without my spending an entire afternoon waiting. efficient manner. I had an earlier appointment in the area, Ike was able to get my vehicle serviced without my spending an entire afternoon waiting. More

Informative good personality, gave serveral options on the purchase of the car friendly clean atmosphere all salesmen had there mask on which made me feel safe shopping there the purchase of the car friendly clean atmosphere all salesmen had there mask on which made me feel safe shopping there More

I had an issue with my power steering on my 2019 F250 Super Duty. I contacted Scott Sciaky and scheduled an appointment within a few days. When I came in we discussed my concerns with the vehicle and a Super Duty. I contacted Scott Sciaky and scheduled an appointment within a few days. When I came in we discussed my concerns with the vehicle and also the time-frame to repair. Scott was polite and courteous as always. Scott called me later the same day and the problem was found and the parts would be in the next day. Timing was imperative as this truck is used for snow removal and the snow was forecast for the next afternoon. The next morning I received a call that the repair was complete and my truck was ready to be picked up! The service center at Joe Rizza Ford is indeed very professional. The place is clean and things ran like clockwork for me. I appreciate my needs being taken care of as always by Scott and Joe Rizza Ford. I would also like to thank Charles P. the technician who worked on my truck for doing an excellent job! More

Great communication throughout the day with updates regarding our car. Detailed explanation of what needed to be repaired. Excellent customer service, and very friendly staff. regarding our car. Detailed explanation of what needed to be repaired. Excellent customer service, and very friendly staff. More

Best service department for all your car care needs! Thanks for always taking car of my family's cars. I highly recommend this service department to all my friends and family. Thanks for always taking car of my family's cars. I highly recommend this service department to all my friends and family. More

Very bad experience. I had agreed on the price of the vehicle through email and phone conversations and came in to purchase it (drove 45 minutes from Indiana). The person I had worked with and was suppo vehicle through email and phone conversations and came in to purchase it (drove 45 minutes from Indiana). The person I had worked with and was supposed to meet there "had just left" for an "emergency" when I got there. When I saw the paperwork with the price, I noticed the vehicle was listed to have 3000+ miles on it. I asked and they said it was a Courtesy vehicle and that they should have told me that earlier and it had a rebate because of that. I showed them my paperwork that showed 113 miles on the car. This was dismissed as an error and I was told that they told me about it on the phone (which was a lie). I tried to negotiate a lower price due to the fact it was actually a year old with 3k miles on it and they refused. I got a 6 month warranty extension and a pair of all-weather floor mats thrown in. Since the price was still decent, I went ahead with the transaction because I needed the car to replace one that had died that week. Then it took forever to get all the paperwork done - almost 3 hours! One of the worst car-buying experiences ever. Typical sleazy car salespeople. More

Wonderful visit I was looking forward an suv for my wife and am greatly surprised I found it . Thank you RIZZA . It was a great experience and am greatly surprised I found it . Thank you RIZZA . It was a great experience More

Had a great experience. Isais was very helpful as were Bob in financing and Layla who did our vehicle orientation. First class all the way. Bob in financing and Layla who did our vehicle orientation. First class all the way. More

Everything was great, from Scott saying someone would be with me shortly. Then Eduardo explaining everything and offering me other service options besides the Works Package which I had an appointment for. T with me shortly. Then Eduardo explaining everything and offering me other service options besides the Works Package which I had an appointment for. The service was done in a timely manner. Thanks for the great service. Sue More

The body shop was prompt and responsive to every detail in repairing my car. When we got the car back the body repair and the paint where identical with original. They did an excellent job! Bobby is the be in repairing my car. When we got the car back the body repair and the paint where identical with original. They did an excellent job! Bobby is the best! More