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Joe Rizza Ford Lincoln

Orland Park, IL

4.3
2,880 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,880 reviews

March 03, 2021

Brought my truck in for an oil change and asked them to diagnose another issue I was having with my shudder system. They were able to do that in a timely fashion and gave me a quote. It's always great to More

by Jgaydula
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Driggers, Ike Mohammed, Eduardo Rodriguez, Eric Montanez, Tom Mackey
Mar 08, 2021 -

Joe Rizza Ford Lincoln responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 03, 2021

I like to say thus far I am please with my purchase, the salesman, and manager who assisted with my purchase. Just would like the service department to know. I am missing screws from my license plate. More

by FARIDAHLV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruno Bon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dimitri Bowie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Joe Rizza Ford Lincoln responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Please don't hesitate to reach out to us so that we can address your concerns. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 03, 2021

Great salesman I think everyone at the dealership was great they treated me with kindness and respect and all the questions I had there was a short answer and uncle will recommend you to other people More

by BOOJUNE15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clifford Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Joe Rizza Ford Lincoln responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 02, 2021

Ford Sold me brand new car with a broke driver side lock. Disappointed with the sales department who never called back or emailed me back. More

by KGERVASI38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Scott Precin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Sciaky-1 star, Raul Hernandez, Eric Montanez
Mar 10, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 02, 2021

$85.00 for an oil change is getting kind of ridiculous. You will make people go to other places. Even with a coupon still over $65.00 More

by joekowalik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t know
Mar 10, 2021 -

Joe Rizza Ford Lincoln responded

That is not the kind of experience we seek to provide, Joe. Please call us when you can so we can address this together. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 02, 2021

Scott Sciaky was great to deal with. He was knowledgeable and understanding of my issues. They did the inspections and work with attention to detail. I was very happy with my experience. More

by marks75
Customer Service
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2021 -

Joe Rizza Ford Lincoln responded

We are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 02, 2021

Always a pleasure seeing the people when I go in! Always so friendly! They are always quick to service my car for me with no fuss! More

by SAMMIE2796
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Montanez
Mar 05, 2021 -

Joe Rizza Ford Lincoln responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 02, 2021

Phenomenal service and a clear understanding of each detail every car has to offer and an understanding of each customer's unique desire and background. More

by JBB0309A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raul Hernandez
Mar 05, 2021 -

Joe Rizza Ford Lincoln responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 02, 2021

My first time un Joe Rizza Ford ford oil change and I really like it. They have fast, good and friendly service. I’ll be back again for service.. More

by Cesarmejiaq1993
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Mar 05, 2021 -

Joe Rizza Ford Lincoln responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at Joe Rizza Ford of Orland Park. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 02, 2021

Great communication and service. Really appreciate the pick up and drop off service as well. Everyone was very professional and kind. Thank you very much! More

by missy143333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t recall the names. Sorry
Mar 05, 2021 -

Joe Rizza Ford Lincoln responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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