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Joe Rizza Ford Lincoln

Orland Park, IL

4.3
2,879 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,879 reviews

August 31, 2018

Great pey Great people always tell me when the truck will be ready, work with me on the cost, let me talk with the makanic, perfect shop you could eat off the f More

by BEDELLLAWN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Disel makinic
Sep 26, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Best regards, Rawan Altaher - raltaher@rizzacars.com

August 31, 2018

Service Advisor Eduardo Rodriquez was extremely courteous and friendly too me. Even though I arrived with out appointment with a battery problem, he was able to take More

by MANADASDY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriquez service advisor
Sep 26, 2018 -

Joe Rizza Ford Lincoln responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best regards, Rawan Altaher - raltaher@rizzacars.com

August 31, 2018

Service Ike communicated so well and responded to my issues. He was able to provide a loaner in a timely manner which was much appreciated. Thank you. More

by AUGUST.OLIVO
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ike Mohammed
Sep 26, 2018 -

Joe Rizza Ford Lincoln responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best regards, Rawan Altaher - raltaher@rizzacars.com

August 31, 2018

Lincoln Service Very helpful. Good communication. No surprises in the cost, everything was explained up front. I was able to schedule service quickly and my car was r More

by BAA1181
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best regards, Rawan Altaher - raltaher@rizzacars.com

August 31, 2018

Service for brand new truck One I just bought the truck was pulling to left. Then service advisor says it's normal or the road. Well after 500 miles on the truck still pulling More

by MALEAL70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara service advisor had two different ones
Sep 26, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. Best regards, Rawan Altaher - raltaher@rizzacars.com

Sep 26, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. Best regards, Rawan Altaher - raltaher@rizzacars.com

July 19, 2018

Go see George Kraft! George Kraft is the man. He found exactly the vehicle I wanted and stayed within my budget. I am extremely happy with my experience. I will always pur More

by MattsNewTruck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Kraft
July 17, 2018

Billy K. If you want a good deal see Billy K. If you want someone you can trust see Billy K. You need to see Billy K. More

by John
Recommend Dealer
Yes
Employees Worked With
Bill Kassanitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2018

Great experience! 2 vehicles purchased from Joe Rizza Ford in Orland from Bill so far, He always went above and beyond with information and the car & also the sales pro More

by DanielW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Kassanitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2018

I went in for an SUV walked out with a mustang Billy helped me out tremendously and i went in there for an SUV until he said he can get me into my dream car. A mustang. Thank you More

by Lisa Heskin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Kassanitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2018

Amazing Bill is such a responsible and patient salesmen. He was right on the ball with getting me out of one car into another, advised me of rebates and thing More

by Mich Barlo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Kassanitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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