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Joe Rizza Ford Lincoln

Orland Park, IL

4.3
2,879 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,879 reviews

August 31, 2018

Nice& Easy I bought my daughters Ford Fusion here ,also brought my Ford F-150 company vehicle in for service Salesman, administration, service & finance gentlema More

by JOEMASCIO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruno Bon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dimitri Bowie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2018 -

Joe Rizza Ford Lincoln responded

Thank you so much for taking the time to share your kind words about your experience with us! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Best regards, Rawan Altaher - raltaher@rizzacars.com

August 31, 2018

Clifford is GREAT! Clifford was tuned in to our needs and was able to provide a great fit. Very professional and friendly as well as accomodating. Great veteran dealer. More

by MRSWILLIS924
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clifford Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best regards, Rawan Altaher - raltaher@rizzacars.com

August 31, 2018

Great experience Walked in with the intent to buy used but after talking some numbers with Scott and Jose they helped me realize that a new truck was the way to go. Th More

by SEAN.MCGRATH3213
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Munoz
Sep 26, 2018 -

Joe Rizza Ford Lincoln responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Best regards, Rawan Altaher - raltaher@rizzacars.com

August 31, 2018

Oil change Service was done complimentary due to points earned and that was a bonus. It still took over an hour:(. Waiting room was comfortable and clean More

by bevkintz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Kutsche, Eric Montanez
Sep 26, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best regards, Rawan Altaher - raltaher@rizzacars.com

August 31, 2018

Kind friendly service with a smile! Joe Rizza Ford is an accommodating facility that meets all my expectations. U feel like family when you are there. The service always goes above and More

by SKLUEVER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Kutsche, Lee Richardson
Sep 26, 2018 -

Joe Rizza Ford Lincoln responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best regards, Rawan Altaher - raltaher@rizzacars.com

August 31, 2018

Super Great!!!! Brought my Ford Edge in for a 20,000 mile inspection and brake boosters. The service was done in a timely manner as I waited for it in their super cle More

by Lori S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Montanez
Sep 26, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Best regards, Rawan Altaher - raltaher@rizzacars.com

August 31, 2018

Great service. When i purchased my 2008 Chevy Avalanche, thare was a few minior repairs that needed attention. My salesman Jose Munoz, assured me they would be repa More

by TINOG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Munoz, Eduardo Rodriguez
Sep 26, 2018 -

Joe Rizza Ford Lincoln responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best regards, Rawan Altaher - raltaher@rizzacars.com

August 31, 2018

Superior service as well as customer service This dealership and service providers deliver superior customer service as well as continually informing customers as to the status of work being perf More

by TEWCSR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Driggers, Eduardo Rodriguez
Sep 26, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best regards, Rawan Altaher - raltaher@rizzacars.com

August 31, 2018

Great service Always polite and professional at Rizza Ford. Ike is really a great guy to work with. I always bring my car back to them, even for an oil change. More

by CAROLMANNY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ike Mohammed
Sep 26, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best regards, Rawan Altaher - raltaher@rizzacars.com

August 31, 2018

Exceeded Expectations The service providers were extremely knowledgeable, courteous and professional in their contacts with me. They didn’t rest until issues were completel More

by CLO1216
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Mirkiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduardo Rodriguez
Sep 26, 2018 -

Joe Rizza Ford Lincoln responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best regards, Rawan Altaher - raltaher@rizzacars.com

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