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Joe Rizza Ford Lincoln

Orland Park, IL

4.4
2,884 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,884 reviews

August 31, 2018

Professional service Always received 5 star service from experienced service personnel and service technicians. Serviced my vehicle as needed never asking or trying to ups More

by WMPMARSHALL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Driggers, Lauren Kutsche, Vince Ventrella
Sep 26, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best regards, Rawan Altaher - raltaher@rizzacars.com

August 31, 2018

a great job. Took me without an appointment and did a great job. They even washed my car and vacuumed the inside so it was returned to me in great shape. More

by drjcw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2018 -

Joe Rizza Ford Lincoln responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best regards, Rawan Altaher - raltaher@rizzacars.com

August 31, 2018

Great service and great response time ..sales , parts, and service . Had to take car back for some follow up work after the initial purchase. The Rizza team follow More

by JLATTZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruno Bon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Temo Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ike Mohammed
Sep 26, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best regards, Rawan Altaher - raltaher@rizzacars.com

August 31, 2018

Great and pretty easy George and Mark worked hard to get the deal done. They were very helpful and did most of the deal over phone. When it was time to make they deal I cam More

by JPOTRZEBSKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Kraft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark
Sep 26, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Best regards, Rawan Altaher - raltaher@rizzacars.com

August 31, 2018

Small dent on passenger door We had some fire work damage to the car it had a small dent that they pulled out at no charge and cleaned the car also More

by MIGHTYNEWTRON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Mirkiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miles Misek, Bobby Driggers
Sep 26, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Best regards, Rawan Altaher - raltaher@rizzacars.com

August 31, 2018

Good service Thank for the quick prompt and friendly service. It’s great to get in and out so fast. Thank you for a great experience. Much appreciated More

by JMLYNCH8055
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Kutsche
Sep 26, 2018 -

Joe Rizza Ford Lincoln responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Best regards, Rawan Altaher - raltaher@rizzacars.com

August 31, 2018

Awesome customer service Came in here hoping to buy a car for my family and that's what they really helped me with they got a really good deal and were very helpful. More

by MOGWAI022009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruno Bon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Vertucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2018 -

Joe Rizza Ford Lincoln responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best regards, Rawan Altaher - raltaher@rizzacars.com

August 31, 2018

Service I have had positive experiences with everyone I have had contact with from the service advisor to the mechanics. Recently there was a problem with the More

by NEWVILLA1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark , Ike Mohammed
Sep 26, 2018 -

Joe Rizza Ford Lincoln responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Best regards, Rawan Altaher - raltaher@rizzacars.com

August 31, 2018

Excellent service Thank you for providing excellent service...repeatedly. In a world of automation, it is refreshing to receive human courtesy & world class customer se More

by M.MANNINO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Montanez
Sep 26, 2018 -

Joe Rizza Ford Lincoln responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best regards, Rawan Altaher - raltaher@rizzacars.com

August 31, 2018

Recall on car Ford was kind enough to supply me with an alternative car while my car part comes in to make my original car safer and working better. More

by paula.serafini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Kutsche
Sep 26, 2018 -

Joe Rizza Ford Lincoln responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best regards, Rawan Altaher - raltaher@rizzacars.com

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