Joe Rizza Ford Lincoln

Good at 1st time The sales people the eat there word..................the said something and when u come back to them the day other thing..that's all ...what . The sales people the eat there word..................the said something and when u come back to them the day other thing..that's all ...what . More

Broken antena I dropped my car off for a recall. My antena was snapped when I received the car back. I believe this must have happened during the car wash. I dropped my car off for a recall. My antena was snapped when I received the car back. I believe this must have happened during the car wash. More

Good Work, Poor Communication I went to Joe Rizza to leave my 2016 Explorer for some warranty work. I live about an hour away, and I left my Explorer with them and was given a ren I went to Joe Rizza to leave my 2016 Explorer for some warranty work. I live about an hour away, and I left my Explorer with them and was given a rental from Enterprise. The service advisor called me back to the dealership to pick up the Explorer because it was going to be a 3 day wait for the parts to arrive. Once I arrived to pick up the Explorer, they revised the story saying the the parts would arrive the next day, so I should just keep the rental and leave the Explorer. I did just that. About a week goes by with no communication, and then one Wednesday morning I get a call out of the blue to come pick up the Explorer. It must be done today or otherwise the rental I have will start being charged to me. It was too bad they didn't get me more of a warning, because unfortunately I was out of town for work and couldn't get back that day to do the exchange. If I was given some more notice, I could have made arrangements to have the rental returned. Once I did pick up the Explorer, I found that it was left unlocked overnight in their parking area. The work done on it appears to have been done well. More

bad service Purchased vehicle on 6/6/2018 still waiting for a correct service part & repair as of this day. Numerous cals and nothing but promises but no correcti Purchased vehicle on 6/6/2018 still waiting for a correct service part & repair as of this day. Numerous cals and nothing but promises but no corrective action. More

Oil change/tire rotation I took my car in for an oil change/ tire rotation. I can’t make an appointment so I had to wait 2 hours. I have a recall and the parts will be ava I took my car in for an oil change/ tire rotation. I can’t make an appointment so I had to wait 2 hours. I have a recall and the parts will be available in 4th quarter. I will bring my car in for that but will do regular maintenance elsewhere. Joanne Rowe More

It was very professional and fast I went there for a oil change and 5000 maintenance.They checked me in and took of the whole process in a matter of about 1hour.The service experience I went there for a oil change and 5000 maintenance.They checked me in and took of the whole process in a matter of about 1hour.The service experience I have had has all been great. More

Great experience. Everyone was helpful. Form the moment we arrived until we left, the staff at Joe Rizza was friendly and welcoming. They answered all our questions and made the buying expe Form the moment we arrived until we left, the staff at Joe Rizza was friendly and welcoming. They answered all our questions and made the buying experience very easy and comfortable. More

Great Service Questions answered, kind polite people. Understood my time was valuable. Kept my up to date with the status of my service needs. Didnt push unnecessa Questions answered, kind polite people. Understood my time was valuable. Kept my up to date with the status of my service needs. Didnt push unnecessary repairs on me. More

Very pleasant The service agent acted in a professional manner. The time it took to achieve my service was well within limits. The shuttle service was great to be a The service agent acted in a professional manner. The time it took to achieve my service was well within limits. The shuttle service was great to be able to take me home. You’ll get all of my service calls thank you More

Great Experiance with Al Mirkiani Al, was a wonderful knowledgeable salesman at Rizza Lincoln. He made the sales purchase of our Lincoln Continental go so smoothly. Next time your in t Al, was a wonderful knowledgeable salesman at Rizza Lincoln. He made the sales purchase of our Lincoln Continental go so smoothly. Next time your in the market for a Ford or Lincoln, go see Al Mirkiani! More