Joe Rizza Ford Lincoln
Orland Park, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Efficient, professional The service department is great.Service rep courteous,professional,knowledgeable.I'm disappointed in the product.My daughters Fusion has paint bubblin The service department is great.Service rep courteous,professional,knowledgeable.I'm disappointed in the product.My daughters Fusion has paint bubbling and shocks leaking,5 recalls at 27k miles.May switch to another model. More
Friendly Staff As soon as i walked in to the dealership, I was approached by a very friendly sales rep, Who sat me down and went over what i was looking for, And tha As soon as i walked in to the dealership, I was approached by a very friendly sales rep, Who sat me down and went over what i was looking for, And that's exactly what i ended up purchasing, I really enjoyed the no pressure environment, This was the best experience i ever had purchasing a new vehicle, Thanks Joe Rizza!!! More
Service Had a great experience. Joe Rizza Ford is my go to for service. I always have a good experience going here. Thank you so much. Had a great experience. Joe Rizza Ford is my go to for service. I always have a good experience going here. Thank you so much. More
Ford lost power on highway My Ford Fusion lost power on the highway and would not stay at highway speed. They discovered this condition was covered by Ford and the solution was My Ford Fusion lost power on the highway and would not stay at highway speed. They discovered this condition was covered by Ford and the solution was free of charge for me. Thank you. More
Good experience Friendly people everyone wants to help you if you have a problem, also cost effective to have it done right the first time thank you Friendly people everyone wants to help you if you have a problem, also cost effective to have it done right the first time thank you More
Satisfaction! I was approached almost immediately, when I pulled into the service area, by a rep. asking me how they could be of help. I needed repair service and I was approached almost immediately, when I pulled into the service area, by a rep. asking me how they could be of help. I needed repair service and Bob from the service department was there within minutes of my arrival. The estimate, a phone call to set up an appointment and the repair of my vehicle was completed within days. More
Simple, easy and did what needed to be done! The service representative was very helpful and kept me updated throughout the process! He gave me options on a item that will need repaired, but not The service representative was very helpful and kept me updated throughout the process! He gave me options on a item that will need repaired, but not necessary at the time. Which helped me budget the expense for my next visit! Thank you! More
very satisfied with service The service writer, Ike Muhammad help me with the problem that I had with my vehicle and explained to me what the problem was and what had to be done. The service writer, Ike Muhammad help me with the problem that I had with my vehicle and explained to me what the problem was and what had to be done. I felt that he went the extra mile to help me. I will always recommend Joe Rizza for sales and there service department. Michael Carlino More
I love my new car end the personal was great Excellent people end services and of course a will recommend this dealership because the people are very friendly and helpful I will definitely return Excellent people end services and of course a will recommend this dealership because the people are very friendly and helpful I will definitely return to this location if I have to More
Unhappy with the poor service I brought my lincoln in for service on the computer I had it in for 2 weeks I got the car back and nothing was fixed I had reached out to the general I brought my lincoln in for service on the computer I had it in for 2 weeks I got the car back and nothing was fixed I had reached out to the general manager he had said he would take care of this and he did not do anything. So I brought my car to Currie motors and in 3 days they had my car fixed the computer needed a new module. So rizza lost my business and my fathers business which we buy cars from rizza all the time. More