Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Joe Rizza Ford Lincoln
Orland Park, IL
2,884 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,884 reviews
September 02, 2018
Over 2 1/2 hour wait for oil change Terrible customer service car was done sitting out side no one notified me then no one could find paperwork everyone went to lunch while I was waitin Terrible customer service car was done sitting out side no one notified me then no one could find paperwork everyone went to lunch while I was waiting More
by REICHMA2
Verified CustomerEmployees Worked With
Ike Mohammed, Eduardo Rodriguez
September 02, 2018
Recall Took my car in so that a recall could be performed along with other quick issues under warranty and an oil change. Could lecdays later checked the inv Took my car in so that a recall could be performed along with other quick issues under warranty and an oil change. Could lecdays later checked the invoice and realized the recall was never performed. Called JRFord and they said it had not been done AND there 2 recalls. Now I have to take another day from work to get it done. More
by Pegasus1
Employees Worked With
Don’t remember name
September 02, 2018
Service done quickly It is always a pleasure to visit Rizza Ford / Lincoln as they take excellent care of our car and while we are waiting we get a chance to look at othe It is always a pleasure to visit Rizza Ford / Lincoln as they take excellent care of our car and while we are waiting we get a chance to look at other models on the floor. More
by CARLASKITCHEN13
September 02, 2018
Excellent service! My first time as a Lincoln owner and as a customer at Joe Rizza Lincoln in Orland Park They’re concierge service for my oil change is wonderful! My first time as a Lincoln owner and as a customer at Joe Rizza Lincoln in Orland Park They’re concierge service for my oil change is wonderful! More
by DLPIN112
Employees Worked With
Luke is my salesman extraordinaire!, Lauren Kutsche
September 02, 2018
Service the service staff always takes excellent care of my car and they provide service quickly and explains what work was done. I had front brakes put the service staff always takes excellent care of my car and they provide service quickly and explains what work was done. I had front brakes put on my car More
by DNO1405
Employees Worked With
Ryan Rioux, Lauren Kutsche
September 02, 2018
Efficient, professional The service department is great.Service rep courteous,professional,knowledgeable.I'm disappointed in the product.My daughters Fusion has paint bubblin The service department is great.Service rep courteous,professional,knowledgeable.I'm disappointed in the product.My daughters Fusion has paint bubbling and shocks leaking,5 recalls at 27k miles.May switch to another model. More
by james.wojciechowski
September 02, 2018
Friendly Staff As soon as i walked in to the dealership, I was approached by a very friendly sales rep, Who sat me down and went over what i was looking for, And tha As soon as i walked in to the dealership, I was approached by a very friendly sales rep, Who sat me down and went over what i was looking for, And that's exactly what i ended up purchasing, I really enjoyed the no pressure environment, This was the best experience i ever had purchasing a new vehicle, Thanks Joe Rizza!!! More
by JDOYLE1039
September 02, 2018
Service Had a great experience. Joe Rizza Ford is my go to for service. I always have a good experience going here. Thank you so much. Had a great experience. Joe Rizza Ford is my go to for service. I always have a good experience going here. Thank you so much. More
by CHERJOHNSON23
Employees Worked With
Ike Mohammed
September 01, 2018
Ford lost power on highway My Ford Fusion lost power on the highway and would not stay at highway speed. They discovered this condition was covered by Ford and the solution was My Ford Fusion lost power on the highway and would not stay at highway speed. They discovered this condition was covered by Ford and the solution was free of charge for me. Thank you. More
by EWO10
Employees Worked With
Lauren Kutsche
September 01, 2018
Good experience Friendly people everyone wants to help you if you have a problem, also cost effective to have it done right the first time thank you Friendly people everyone wants to help you if you have a problem, also cost effective to have it done right the first time thank you More
by TEDRISTICH
