Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Joe Rizza Ford Lincoln
Orland Park, IL
2,879 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,879 reviews
September 06, 2018
Service Manager My overall experience have not been so great. The service manager Mr. David Claster is not personable, he’s very hard to get in touch with, never retu My overall experience have not been so great. The service manager Mr. David Claster is not personable, he’s very hard to get in touch with, never return calls and untrustworthy. The two technicians that are very helpful are Ike & Eduardo... they exudes customer service. When I call with an issue they are very pleasant and willing to help me at all times. I did have very unpleasant visits nonetheless those two are the best by far. More
by TRACEYSLAUGHTER
Verified CustomerEmployees Worked With
Ike Mohammed, Eduardo Rodriguez
September 06, 2018
Fantastic They did a great job. They were very helpful and made my buying experience a pleasant one. I would recommend them to everyone. A friendly and efficien They did a great job. They were very helpful and made my buying experience a pleasant one. I would recommend them to everyone. A friendly and efficient place. More
by INSPIRED0
Employees Worked With
September 05, 2018
Great Experience I always get the very best service on every visit. The staff is friendly and the place is always very clean . Dave Claster is a wonderful manager. I always get the very best service on every visit. The staff is friendly and the place is always very clean . Dave Claster is a wonderful manager. More
by JJVV4
Employees Worked With
Other Employees :
Bobby Driggers, Lauren Kutsche
September 05, 2018
As always a good experience, Everything went good . After much research I bought a Lincoln for my wife last year. Because of my satisfaction with that purchas, I saved time and we Everything went good . After much research I bought a Lincoln for my wife last year. Because of my satisfaction with that purchas, I saved time and went straight back to Joe Rizza Ford this year. I am glad I did. More
by Ilotlcmn29
September 05, 2018
Service above and beyond Service writer Eduardo Rodriguez was a pleasure to work with. I came in for service that was under warranty. He called and got an extra issue resolved Service writer Eduardo Rodriguez was a pleasure to work with. I came in for service that was under warranty. He called and got an extra issue resolved that I was not expecting. Thanks Eduardo, 5 stars. More
by ewk112
Employees Worked With
Eduardo Rodriguez
September 05, 2018
Recall The service on the recall was performed in a timely and professional manner. The service associates were nice and friendly. And my car was washed and The service on the recall was performed in a timely and professional manner. The service associates were nice and friendly. And my car was washed and vacumed. Nice touch. More
by ashct13
Employees Worked With
Eduardo Rodriguez
September 05, 2018
Great Service!!! John Rizza And Joey Gio helped Me And My Wife Pick Out the perfect vechile for Our Family. We are always welcomed and accompanied by the best Service John Rizza And Joey Gio helped Me And My Wife Pick Out the perfect vechile for Our Family. We are always welcomed and accompanied by the best Service any Car dealership has to Offer. We won’t shop anywhere else. Great Cars And Service!!! Eduardo Rodriguez is by far an Excellent Service Provider in the Service Department!!! More
by ALEXANDRADOMINGUEZ
September 04, 2018
Happy customer Outstanding sales and service. Ike you are the BEST. I would recommend the dealership and the vehicle to anyone looking to perchase or repair their ve Outstanding sales and service. Ike you are the BEST. I would recommend the dealership and the vehicle to anyone looking to perchase or repair their vehicle. More
by WALLY36510
September 04, 2018
Great service great people My purchase of my new 2017 Ford F-250 was my best experience at a dealership ever . Our salesman Jim was knowledgeable of the product and answered all My purchase of my new 2017 Ford F-250 was my best experience at a dealership ever . Our salesman Jim was knowledgeable of the product and answered all our questions making sure this was the right vehicle for us . More
by MASSEY0207
Employees Worked With
September 04, 2018
Ike was a pleasure to work with Ike went above and beyond to help me with my air bag recall. He kept in contact and got me a rental car sooner than later. Scheduled the service and Ike went above and beyond to help me with my air bag recall. He kept in contact and got me a rental car sooner than later. Scheduled the service and called me as soon as the car was done. Took me at my scheduled appointment. More
by BARBSEEMAN
Employees Worked With
Ike Mohammed
