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Joe Rizza Ford Lincoln

Orland Park, IL

4.3
2,879 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,879 reviews

September 11, 2018

Superb Service!!! From the moment I walked into the Dealership, I was approached by very polite and friendly staff, They found the car I wanted, And was very fair with More

by SteveF26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Lillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2018 -

Joe Rizza Ford Lincoln responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Best regards, Rawan Altaher - raltaher@rizzacars.com

September 11, 2018

Happy with everything Everyone at the Dealership treated us with the utmost respect and professionalism. We couldn't be happier with the service or the people we had the pl More

by LEOCARUSO17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Gio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2018 -

Joe Rizza Ford Lincoln responded

We appreciate you taking the time to share your feedback with us!  We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Best regards, Rawan Altaher - raltaher@rizzacars.com

September 11, 2018

Outstanding I’ve had many different cars but I’ve never been happier than I am today with the service and quality I have from Lincoln Mercury. The follow up y More

by KGARTELMANN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clifford Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Driggers, Lauren Kutsche, Vince Ventrella
Sep 26, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Best regards, Rawan Altaher - raltaher@rizzacars.com

September 08, 2018

Minor problem quick resolution. Mr. Mohammed was very helpful in explaining what was needed to correct my problem and in arranging for a free loaner car. He also called after the wor More

by JDOYLE1039
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ike Mohammed
Sep 26, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best regards, Rawan Altaher - raltaher@rizzacars.com

September 07, 2018

very friendly and helpful regarding my choice of vehicles I have been leasing Lincolns for a couple of years now from Joe with the Help of Gary Precin. My brother also either leased or bought three vehicles More

by POSHEA1050
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaias Remijio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2018 -

Joe Rizza Ford Lincoln responded

We appreciate you taking the time to share this review with us. I am pleased that our staff was able to provide you a friendly service experience. Your comment is a great help for us so that we can improve our facilities to promote a comfortable visit to all of our customers. Thank you and please don’t hesitate to contact us if you have any questions or concerns about your car. Best regards, Rawan Altaher - raltaher@rizzacars.com

September 07, 2018

Schedule Oil Change The Driver that drop off my loaner vehicle was very professional, kind and neat. I enjoy the 2018 MKZ Lincoln and truly considering about upgrade. More

by DEBS6050
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Kutsche
Sep 26, 2018 -

Joe Rizza Ford Lincoln responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best regards, Rawan Altaher - raltaher@rizzacars.com

September 07, 2018

The greatest Very knowledgeable, every time I bring this car in nothin is unintentionally they keep everything on the up and up! Keep up the good work. More

by griffin3757
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Sep 26, 2018 -

Joe Rizza Ford Lincoln responded

Thanks for giving us the opportunity to service your vehicle. I am happy to hear that everything went well for you. I will pass your feedback along to the team! Best regards, Rawan Altaher - raltaher@rizzacars.com

September 06, 2018

Did not wash and had to wait too long at pickup. Did not wash and had to wait to long at pickup. This has been an ongoing problem-- being told the truck is ready but then having to wait too long for More

by bobreiter1949
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Scott Sciaky
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2018 -

Joe Rizza Ford Lincoln responded

That is not the kind of experience we seek to provide. Please call us when you can so we can address this together. Best regards, Rawan Altaher - raltaher@rizzacars.com

September 06, 2018

Great Service - Disappointed in final outcome with Cashier! Great Customer service and execution but when went to pick-up car and pay, the cost was more then initially told with no reason, cashier was short wit More

by TAZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ike Mohammed
Sep 26, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for sharing your feedback. It is important to us that we satisfy every customer and we appreciate you bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact me at your earliest convenience. I look forward to speaking with you. Best regards, Rawan Altaher - raltaher@rizzacars.com

September 06, 2018

Excellent Service Received excellent service today. I love how they continue on with providing excellent service other than a purchasing a new vehicle.. will continue More

by TACAILAHINTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ike Mohammed
Sep 26, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle needs and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Best regards, Rawan Altaher - raltaher@rizzacars.com

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