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Joe Rizza Ford Lincoln
Orland Park, IL
2,879 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 2,879 reviews
October 12, 2018
Awesome Have already recommended Luke and Joe Rizza to friends and family. Best car buying experience I have ever had. I will definifitely be back. Luke an Have already recommended Luke and Joe Rizza to friends and family. Best car buying experience I have ever had. I will definifitely be back. Luke and Bob went above and beyond. More
by KUCINSKIMEDICAL
Verified CustomerEmployees Worked With
Luke Clarizio and Bob in finance
October 12, 2018
Continental Service Visit Used the drop off and pick up service on my Lincoln for the first time. It was great and very convenient. I will use this service from now on. My tim Used the drop off and pick up service on my Lincoln for the first time. It was great and very convenient. I will use this service from now on. My time is very important to me and this gives me the option of having the car serviced without missing work or free time. More
by E949
October 12, 2018
Great work, great service. Your service is awesome. always get the job done in a timely manner. Except if you need a gas tank replaced. They kept my Lincoln 4 months. But, they Your service is awesome. always get the job done in a timely manner. Except if you need a gas tank replaced. They kept my Lincoln 4 months. But, they gave me a loaner car all that time and I was very thankful for that. I would recommend Rizza to anyone. Thank you Joe Rizza More
by CHARLIE1177
Employees Worked With
Other Employees :
Dan the guy that drives you to your destination when you leave your car. He is awesome., Lauren Kutsche, Ike Mohammed, Eduardo Rodriguez
October 11, 2018
Efficient Always a good experience when bringing car in for regular maintence. Never have had any issues with Rizza Service Dept so far. Good communication wh Always a good experience when bringing car in for regular maintence. Never have had any issues with Rizza Service Dept so far. Good communication when car is ready to be picked up. More
by JK1247MESA
Employees Worked With
Eduardo Rodriguez
October 11, 2018
The works I had an appointment at 11:30 AM for an oil change. I decided to get the works when I arrived with tire rotation, brake check, etc. Lauren originally I had an appointment at 11:30 AM for an oil change. I decided to get the works when I arrived with tire rotation, brake check, etc. Lauren originally told me it would only be an hour and since I had an appointment I would be put in right away. The wait was actually one hour and 35 minuets. More
by Colleen
Employees Worked With
Lauren Kutsche, Eduardo Rodriguez
October 11, 2018
Routine maintenence 10,000 miles Made appointment for 8:30 AM took me promptly asked for ride home Eduardo said no problem. Took me home and picked me up when done. I wish i got the n Made appointment for 8:30 AM took me promptly asked for ride home Eduardo said no problem. Took me home and picked me up when done. I wish i got the name of driver he was extremely pleasant and friendly. Over all a very pleasant experience nice job Rizza very happy to do business with you and your employees. More
by RDEGARD
October 11, 2018
60,000 mile maintenance f- The best dealership and service center I've ever dealt within days I've dealt with many. In particular I want to single out Eduardo for exceptional cu The best dealership and service center I've ever dealt within days I've dealt with many. In particular I want to single out Eduardo for exceptional customer service. More
by WEINREBE
Employees Worked With
Eduardo Rodriguez
October 11, 2018
Didn’t have to long of a wait and service adviser was very i I’ve all ways been happy with Joe RizzaFord. I bought two cars from them and always felt comfortable with the sales dept and service dept. I would rec I’ve all ways been happy with Joe RizzaFord. I bought two cars from them and always felt comfortable with the sales dept and service dept. I would recommend Joe Rizza Ford to anyone who was looking to purchase a car. More
by MVALENTINE21974
Employees Worked With
Ike Mohammed
October 11, 2018
Warranty work. Replaced defective part in a timely manner. Provided me a ride home and picked me back up when it was done. Everything went as planned. Replaced defective part in a timely manner. Provided me a ride home and picked me back up when it was done. Everything went as planned. More
by sasa.rado
Employees Worked With
Eduardo Rodriguez
October 11, 2018
Oil change My oil was changed and tires were rotated as expected in a timely manner . the staff was friendly as usual and they washed my car. My oil was changed and tires were rotated as expected in a timely manner . the staff was friendly as usual and they washed my car. More
by sasa.rado
Employees Worked With
Eduardo Rodriguez
