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Joe Rizza Ford Lincoln
Orland Park, IL
2,880 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 2,880 reviews
March 20, 2021
Our sales rep Al was very thorough in explaining the whole purchase process to my daughter who’s a first time buyer... true gentleman ! And excellent about following up !! whole purchase process to my daughter who’s a first time buyer... true gentleman ! And excellent about following up !! More
by BEVMAN23
Verified Customer
March 19, 2021
Tho I am neutral on the dealership as a whole,not all the service writers are customer friendly nor overly accommodating as they need be, especially when the vehicle has been purchased there, and has the bes service writers are customer friendly nor overly accommodating as they need be, especially when the vehicle has been purchased there, and has the best warranty. Tho all are entitled to excellent service, how about a little more respect to those that chose Joe Rizza? Not all services shud be charged in full to the Rizza customer, maybe a 10% discount for Rizza loyalty. I am usually upset when my appointment is over . . feel placated. Find this stress unique to Rizza. More
by IMSUNDANCE
Employees Worked With
March 19, 2021
Already prompt and courteous service. Simply the Best Thomas Mackey is very efficient and knowledgeable and very attentive to my needs. Give Thomas a Raise. Thomas Mackey is very efficient and knowledgeable and very attentive to my needs. Give Thomas a Raise. More
by nino folino
Employees Worked With
Tom Mackey
March 19, 2021
They had trouble at first trying to figure out the problem with my truck but they kept at it until they got right., I think the people in your service department are very friendly and helpful. problem with my truck but they kept at it until they got right., I think the people in your service department are very friendly and helpful. More
by Denise
Employees Worked With
March 17, 2021
Isaias was awesome. So was Sarah. Kept me informed the entire process and answered all questions it was Mach e mustang so completely new product entire process and answered all questions it was Mach e mustang so completely new product More
by TOOTHGERM
March 17, 2021
Honest,accurate in diagnosis. Friendly employees in service. Keep you abreast of what's going on. Very timely in getting your vehicle back to you as promised. service. Keep you abreast of what's going on. Very timely in getting your vehicle back to you as promised. More
by Dvalente
March 17, 2021
Always treated right here from sales to service always treated with your best interest in mind Tom the service advisor goes the extra mile to make sure you are satisfied treated with your best interest in mind Tom the service advisor goes the extra mile to make sure you are satisfied More
by Rich
March 17, 2021
My first time a a Lincoln dealership and it was a very pleasant surprise. Very well laid out and everyone was most friendly and courteous. pleasant surprise. Very well laid out and everyone was most friendly and courteous. More
by RONALDKUZUR
March 16, 2021
Eric was very helpful in getting me setup for service. Eric was very helpful in getting me setup for service. Eric was very helpful in getting me setup for service. service. Eric was very helpful in getting me setup for service. Eric was very helpful in getting me setup for service. More
by mr_c638
Employees Worked With
Eric Montanez
