Joe Rizza Ford Lincoln

Quick and friendly service I called early Saturday morning because my car was inoperable. Lauren went over what she could to do help and with in minutes she took my name and inf I called early Saturday morning because my car was inoperable. Lauren went over what she could to do help and with in minutes she took my name and infor for service. She followed up next business day with car repaired and ready to go. More

Customer Focused Brought car in for repair covered under warranty, when they determined it would take longer than estimated Scott offered a ride or car. They complete Brought car in for repair covered under warranty, when they determined it would take longer than estimated Scott offered a ride or car. They completed the work, cleaned the car by end of day. Scott is the best, keeps you informed and truly cares about his customers. More

Good Service All the people who helped me were very nice. I figured I would be there for an hour, for a oil change and tire rotation. I was there pretty much the All the people who helped me were very nice. I figured I would be there for an hour, for a oil change and tire rotation. I was there pretty much the whole hour but that was fine. The only part that took long was weighting for your car. More

Polite, professional and NOT PUSHY! As we all know most dealerships are pushing for a sale, but when i came to Joe Rizza Ford to buy my new f-150 the entire team was more than helpful wi As we all know most dealerships are pushing for a sale, but when i came to Joe Rizza Ford to buy my new f-150 the entire team was more than helpful with guiding me into a new truck, thanks again John, Bruno, Scott and Gary! Highly recommend anyone looking for a new Ford or Lincoln to see one of these guys ! More

Dave Red Escape Excellent communication and good approach. Pleased with options and step by step planning. Always satisfied with Rizza and Lauren Thanks again for Excellent communication and good approach. Pleased with options and step by step planning. Always satisfied with Rizza and Lauren Thanks again for a smooth repair More

Best Service! I am beyond satisfied with Joe Rizza Ford of Orland Park. I cannot rave enough about the level of professionalism and help I get every time I get my c I am beyond satisfied with Joe Rizza Ford of Orland Park. I cannot rave enough about the level of professionalism and help I get every time I get my car serviced! Gary Precin and his team are the best! More

Great Service Department Best body shop in the area. Bobby knows how to manage the body shop. Edward is the go to guy in the service department. Thanks Best body shop in the area. Bobby knows how to manage the body shop. Edward is the go to guy in the service department. Thanks More

Great service when purchasing my used vehicle. Great service when I purchased my used vehicle, the made the buying process easy.... unfortunately I can't say the same for the Service afterwards...… Great service when I purchased my used vehicle, the made the buying process easy.... unfortunately I can't say the same for the Service afterwards...….. I noticed while moving my stuff from my traded in vehicle to the new to me vehicle that the running board did not go back in, when I asked the sales man to resolve he told me his manager said NO! he's not putting any more money into the vehicle I purchased... I accepted that and took the vehicle to my mechanic to resolve and to give the vehicle a complete inspection to find out why I was hearing a vibration sound while driving over 30mph.... when doing so he found that the transmission was bad! to quote him "TRANSMISSION NEEDS MAJOR INTERNAL REPAIR ORE REPLACEMENT" needless to say i'd be wasting my time trying to get them to repair it since they wouldn't even address the running board. Illinois law states dealers MUST offer implied warranty on used vehicles covering power train components for 15 days or 500 miles which ever comes first and does not cover vehicles with over 150,000 miles, so the vehicle I purchased should be covered by ILLINOIS HOUSE BILL 4377..... Unfortunately I don't remember the sales mans name but this survey demands I select one, so I'll pick one, it may not be the correct guy because none of my paper work has a name of the sales rep on it More

Great job service dept. was great quick and and very professional. Lauren was very good at what she does have been going to her for many years. service dept. was great quick and and very professional. Lauren was very good at what she does have been going to her for many years. More

The Service Department is Great The service department quickly addresses my automotive needs. Ability to obtain an appointment and the efficiency and expertise of the repairs needed The service department quickly addresses my automotive needs. Ability to obtain an appointment and the efficiency and expertise of the repairs needed is greatly appreciated. More