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Joe Rizza Ford Lincoln

Orland Park, IL

4.4
2,884 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,884 reviews

October 27, 2018

Great Lincoln Service!! From the time we arived to the time we picked up our MKX best of service!! Our Enterprise rental MKX ( and I know that this is not In Rizza Lincoln!) More

by Our Lincoln
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Oct 30, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for your review! We appreciate Eduardo as well as the rest of our staff and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again! Best, Rawan Altaher - raltaher@rizzacars.com

October 26, 2018

Bad experience A guy named Edwardo would not service me because I wouldn’t allow a part for my seat to be installed. VERY nasty. He didn’t check me in BUT he called More

by Joey
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eduardo Rodriguez
Nov 28, 2018 -

Joe Rizza Ford Lincoln responded

Our team has received this review and it’s been acknowledged.

October 26, 2018

Experience was grest Using TrueCar and working with Miles, Steve and Alexis made the car buying experience easy and everything went smoothly. I would recommend the dealers More

by BRAD20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruno Bon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miles Misek
Nov 28, 2018 -

Joe Rizza Ford Lincoln responded

Thank you so much, Brad20! It was truly a pleasure to have you as a customer, so we’re happy to know that the feelings are mutual. Please feel free to give us a call if you need anything else in the future. Best, Rawan Altaher - raltaher@rizzacars.com

October 26, 2018

Great people great price Years ago we went to this dealership and we were so disappointed but recently we were surprised how they changed. All the people who helped us, from J More

by PENNAVARIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Rawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Dazo, Jose Munoz
Nov 28, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best, Rawan Altaher - raltaher@rizzacars.com

October 26, 2018

Change oil and transmission flush It was a great experience. They did the job quick and correctly. Will be bringing back for any maintenance or major jobs my vehicle will need in the f More

by Titoburrito
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Nov 28, 2018 -

Joe Rizza Ford Lincoln responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Rawan Altaher - raltaher@rizzacars.com

October 26, 2018

Great I would highly recommend this dealership. Joe rizza is a great place to buy and service your vehicle. I highly recommend this dealership. I will always be a Joe rizza customer More

by EGRONOWSKI1956
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miles Misek, Bobby Driggers, Lauren Kutsche, Ike Mohammed, Eduardo Rodriguez
Nov 28, 2018 -

Joe Rizza Ford Lincoln responded

We appreciate the kind words. We look forward to seeing you again in the future! Best, Rawan Altaher - raltaher@rizzacars.com

October 26, 2018

Service They made it very easy for me to pick their service department. Say very clearly dealing with Gary is the best experience in buying cars More

by PRETTYPIXIE08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Kutsche, Mike Precin, Ike Mohammed
Nov 28, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for the great review! Please come visit us if you need anything else, be it service or sales. Best, Rawan Altaher - raltaher@rizzacars.com

October 26, 2018

The service staff were attentive and explained everything to Everyone was attentive. The service staff met with me and checked my car thorough and listened to my concerns He called me promptly and was there wh More

by JAZZALINE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Oct 30, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for the great review! Please come visit us if you need anything else, be it service or sales. Best, Rawan Altaher - raltaher@rizzacars.com

October 25, 2018

Service Very professional and active listening to what my issues and concerns were. They took time to listen and provide me with what their process would be a More

by SMAXELROD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Driggers
Nov 28, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best, Rawan Altaher - raltaher@rizzacars.com

October 25, 2018

The “ Works “ When my service was done, Eric accompany me to my vehicle. He showed me the condensation in the rear light bar of the vehicle. He noticed it before I More

by randallveugeler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/a, Eric Montanez
Nov 28, 2018 -

Joe Rizza Ford Lincoln responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Best, Rawan Altaher - raltaher@rizzacars.com

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