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Joe Rizza Ford Lincoln
Orland Park, IL
2,879 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 2,879 reviews
November 12, 2018
Excellent The salesman was very pacient with me and was always wiling to help me not only personally but recommending the adequate personnel for the questions t The salesman was very pacient with me and was always wiling to help me not only personally but recommending the adequate personnel for the questions that I had thank you More
by RICKROCHA58
Verified CustomerEmployees Worked With
November 12, 2018
service they always do an excellent job. very quickly also. excellent follow up. clean facility. easy check in. easy check out. parts department has good hour they always do an excellent job. very quickly also. excellent follow up. clean facility. easy check in. easy check out. parts department has good hours. More
by JPICHMAN
November 12, 2018
Consistent and follow through with warranty work Service strives to follow through with warranty work and keep you updated on status of your vehicle, Definetely a consistent group and try to do as mu Service strives to follow through with warranty work and keep you updated on status of your vehicle, Definetely a consistent group and try to do as much as possible to solve any issues More
by TREPHINATION1
November 12, 2018
Excellent Service Always have a great visit. Everyone is friendly.Happy with service received.the wait for service on my vehicle was done in a timely matter. Always have a great visit. Everyone is friendly.Happy with service received.the wait for service on my vehicle was done in a timely matter. More
by JJVV4
November 10, 2018
I feel that I was misled and I had to pay for it! I initially took my escape for a recall and they put a band aid on it to fix it. After a couple of weeks it FAILED so bad that they had my car for 2 w I initially took my escape for a recall and they put a band aid on it to fix it. After a couple of weeks it FAILED so bad that they had my car for 2 weeks to put a new engine. 1 month later my car information stated ENGINE FAULT and I had to pay oop to get the car towed. After getting it to dealer they inspected and stated it was parts not related to engine work. I’m a woman and I was lied to at my expense because I need my car daily to go to work. More
by gramirez1230
Employees Worked With
Eduardo Rodriguez
November 09, 2018
Joe Rizza did it again! My experience at Joe Rizza's was pleasant. the employees were efficient...very professional. I had no intention to submit my Edge that day since I had My experience at Joe Rizza's was pleasant. the employees were efficient...very professional. I had no intention to submit my Edge that day since I had two more months to end the lease but since they were so generous to negotiate discounts so that my payments were close to my old lease I decided to lease the newer Edge. More
by W_DEANE
Employees Worked With
Other Employees :
Gary...office behind Jose's who looked after return lease, Jose Munoz
November 08, 2018
Courtesy driver ... Daniel courtesy driver me home from the dealership was a very nice. Also I like efficient the service is with text messaging and email. Service is ... Daniel courtesy driver me home from the dealership was a very nice. Also I like efficient the service is with text messaging and email. Service is much better then where I purchase my vehicle from More
by DANIELBEDNARZ
Employees Worked With
Daniel courtesy driver
November 08, 2018
Maintenance done well I have been with Joe Rizza through four vehicles. Their service department has been my go to for everything from oil changes to battery purchases. T I have been with Joe Rizza through four vehicles. Their service department has been my go to for everything from oil changes to battery purchases. They are great More
by CARMELGRAD65
Employees Worked With
Other Employees :
Jose Munoz, Lauren Kutsche, Ike Mohammed
November 08, 2018
Very professional Joe Gio is so easy to work with All the people I felt with at Joe Rizza where very friendly and knowledgeable Joe Gio worked with me and made my experience very easy I love the 2019 All the people I felt with at Joe Rizza where very friendly and knowledgeable Joe Gio worked with me and made my experience very easy I love the 2019 Lincoln that Joe found for me More
by pat37
Employees Worked With
November 08, 2018
Service performed well. Rizza’s Service department has always been very helpful and respectful when I have my vehicle in for service. From the time you enter the service bay Rizza’s Service department has always been very helpful and respectful when I have my vehicle in for service. From the time you enter the service bay with the employee writing up the work order, to the mechanic’s performing the necessary work, all work is done in a professional manner. More
by BHANS8067
Employees Worked With
Mark Stephan - Mechanic, Lauren Kutsche, Eduardo Rodriguez
