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Joe Rizza Ford Lincoln
Orland Park, IL
2,879 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 2,879 reviews
November 14, 2018
Smooth purchase Great place I live 45 mins away and its the only place ill go to ,I dealt with Cliff Hensley and Bill Kasanitz.....i hope thats right if not sorry Bil Great place I live 45 mins away and its the only place ill go to ,I dealt with Cliff Hensley and Bill Kasanitz.....i hope thats right if not sorry Bill.They were great and so is the finance dept .I shopped at a few before i made the trek and it was so worth it ,its the only dealership that told me my fathers Z plan was better then rebates they gave me respectable trade in value and for not having the greatest credit a very easy purchase ,this place gets it !! Nobody wants to sit in a dealership for hours or leave not feeling comfortable ,Not the case here in out in about 2 hrs went from my 15 to a nicely equipt.18 F150 and loved it ....Ill be back for my wifes Bronco soon More
by DEMEESTER78
Verified CustomerEmployees Worked With
Other Employees :
Cant remember his name Finance guy Bob i think
November 14, 2018
Great Customer Service George Kraft and the Joe Rizza Ford team we’re very helpful with the purchase of my new SUV. They worked hard to give me a good deal on the vehicle an George Kraft and the Joe Rizza Ford team we’re very helpful with the purchase of my new SUV. They worked hard to give me a good deal on the vehicle and went out of their way to make sure I had an answer to all my questions. Rizza made the buying experience fun. More
by P.PRIESTLEY
November 13, 2018
Service out of this universe Outstanding service worth driving from Mchenry Illinois and being taken care of by Erik.the service was prompt and as promised.won't change my new ser Outstanding service worth driving from Mchenry Illinois and being taken care of by Erik.the service was prompt and as promised.won't change my new service dealer. More
by Wonderful walt
November 13, 2018
Stress-free experience So very happy with my new MKX! The salesman was awesome and found me the perfect vehicle. The finance person was very knowledgeable and helpful. I ha So very happy with my new MKX! The salesman was awesome and found me the perfect vehicle. The finance person was very knowledgeable and helpful. I had a stress free car buying experience and would definitely get another car from here. More
by MAUREEN.VINCENT
November 13, 2018
Excellent Service department was excellent very friendly even open the door for me and help me up great great great great great great I bought a new car that Service department was excellent very friendly even open the door for me and help me up great great great great great great I bought a new car that day will be back in a couple months to buy a new Nother one service was excellent salesperson forgot his name new guy and all of their excellent More
by NORAGONZALEZ77
November 13, 2018
service review Well done and on time. Free ride home service is excellent. Personnel are polite and helpful. Figured out the car problem and fixed it very quickly. Well done and on time. Free ride home service is excellent. Personnel are polite and helpful. Figured out the car problem and fixed it very quickly. More
by WKORDA
Employees Worked With
November 13, 2018
Oil change Ike and Richie was great thank you for your help! I will definitely come back in the future for more work to be done on my car! Ike and Richie was great thank you for your help! I will definitely come back in the future for more work to be done on my car! More
by Oak
Employees Worked With
Richie, Ike Mohammed
November 13, 2018
Excellent customer service Immediately when I walked in the door I was greeted and felt very welcome. I was able to speak to someone right away and they listened to what I wante Immediately when I walked in the door I was greeted and felt very welcome. I was able to speak to someone right away and they listened to what I wanted in my vehicle and were very helpful throughout the whole car buying process. More
by GOHANSS90
November 13, 2018
Recall work The convenience of having our recall parts ordered so we could make appointment was greatly appreciated. Our family had three different vehicles with The convenience of having our recall parts ordered so we could make appointment was greatly appreciated. Our family had three different vehicles with recalls and we were able to conveniently get everything taken care if along with oil changes within a half day. More
by kvv
Employees Worked With
Eduardo ordered all recall parts so we could bring our cars in. He was great. Bill worked on our Shelby. He is great. , Eduardo Rodriguez
November 13, 2018
Great service!!! Very pleasent and professional staff. Competent and quick! I recommend this place for service. I never had a bad experience here ,I trust the work the Very pleasent and professional staff. Competent and quick! I recommend this place for service. I never had a bad experience here ,I trust the work they do. More
by AM
Employees Worked With
Ike Mohammed
