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Joe Rizza Ford Lincoln

Orland Park, IL

4.3
2,879 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,879 reviews

November 16, 2018

Lincoln service Orland park I always receive great service from this dealership Scott is my service advisor and he is always excellent thank you i appreciate it Clarence More

by CLARENCE.MCDONALD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2018 -

Joe Rizza Ford Lincoln responded

Thank you so much for your review! We really appreciate your business and are so happy that Scott always provides you great service. We look forward to serving you again! Best, Rawan Altaher - raltaher@rizzacars.com

November 16, 2018

Recall Service My truck needed a recall performed. It was done within the time that was quoted without issue. I want to thank Brian Placky for his personal servoce More

by GINCH62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Plachy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to write this review. We are pleased to hear that Brian was able to provide an efficient and overall positive experience. Best, Rawan Altaher - raltaher@rizzacars.com

November 16, 2018

Very satisfied with service! My service process was very professional and customer-centered from the beginning. Scheduling was efficient, my car was picked up and delivered when p More

by MMSMITH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Kutsche
Nov 19, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for this amazing review and recommendation. We really appreciate your business. Best, Rawan Altaher - raltaher@rizzacars.com

November 16, 2018

Service review I receive EXCELLENT service from the Service Manager Scott Scistky to the most talented SUPERB mechanic, Mark Stephens!!! Brilliant mechanic!! Scott More

by Nancy P.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark STephens-5 Stars for him
Nov 19, 2018 -

Joe Rizza Ford Lincoln responded

Thank you very much for this awesome feedback. We are delighted to hear that Scott and Mark provided you outstanding service. We look forward to working with you again. Best, Rawan Altaher - raltaher@rizzacars.com

November 16, 2018

Service is very impressive and always keep you updated on your vehicle. All work was done in a timely manner. Car was done by the time I was promised. More

by KOHLMAN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Rawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2018 -

Joe Rizza Ford Lincoln responded

We appreciate your input. Glad to hear that you are impressed with the service we offer here at Joe Rizza Ford of Orland Park. If there is anything more we can do for you please come back and see us any time! Take care! Best, Rawan Altaher - raltaher@rizzacars.com

November 15, 2018

Ike is GREAT!!! Mr. Ike Mohammed is hands down the BEST service rep that I’ve ever experienced. The way he listened and took time to help with all my car issues were More

by seek4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ike Mohammed
Nov 16, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for writing about your visit with us. Ike is an asset to Joe Rizza Ford of Orland Park, and it is encouraging to hear he impressed you by delivering our trademark service. We look forward to working with you again. Best, Rawan Altaher - raltaher@rizzacars.com

November 15, 2018

It was a pleasure working with everybody. Lee Richardson was very knowledgeable and I felt comfortable working with him I did try to buy a car from another Ford dealer and didn’t feel comfort More

by KOHLMAN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob I don’t know his last name who help me buy an extended warranty and runningboards for my car was very knowledgeable and can’t be up-to-date on everything that was going on , Lee Richardson, Ike Mohammed
Nov 19, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for leaving us this great review. We are very happy to hear that Lee could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Best, Rawan Altaher - raltaher@rizzacars.com

November 15, 2018

Great, as usual My most recent visit to Joe Rizza Ford was just as good, if not better than usual. I’ve bought many cars from Rizza Ford and referred many more, every More

by KGUTILLO12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Gio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2018 -

Joe Rizza Ford Lincoln responded

We can't tell you how much we appreciate your customer loyalty and your referrals! We thank you so much! Best, Rawan Altaher - raltaher@rizzacars.com

November 14, 2018

Service par excellence ! Service at Joe Rizza Is always prompt, trustworthy, courteous and efficient. The dealership sales floor and services areas are impeccably clean and a More

by fabertucci
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Gio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Driggers, Lauren Kutsche, Mike Precin, Ike Mohammed
Nov 14, 2018 -

Joe Rizza Ford Lincoln responded

Thanks for the perfect rating and great review. We're pleased that everything went well for you. Best, Rawan Altaher - raltaher@rizzacars.com

November 14, 2018

My experience was good Staff is professional and polite. I was in and out of there with in 2 hours for my repairs. I left satisfied and confident my car issues were correcte More

by josephnavarro91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Claster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Driggers
Nov 14, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for reviewing your service experience! We aim to provide a time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Rawan Altaher - raltaher@rizzacars.com

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