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Joe Rizza Ford Lincoln

Orland Park, IL

4.3
2,879 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,879 reviews

November 21, 2018

Awesome The knowledge that all members had dealing with me was unbelievable. The quality of my MKX is awesome. The service department was fast and friendly. More

by BPDCMDR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Temo Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Runia. Alexis Salas
Nov 22, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for the perfect rating and this amazing review. We really appreciate your business. Best, Rawan Altaher - raltaher@rizzacars.com

November 21, 2018

patience the truck had a soft ware problem from the factory since the truck was just new. it took a little while but the technician did a good job fixing th More

by MFM502
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for the feedback. We are glad to hear we were able to help you with your automotive problem. Please come visit us if you need anything else, be it service or sales. Best, Rawan Altaher - raltaher@rizzacars.com

November 20, 2018

Great Dependable Service Department Took the time to solve a crazy intermittent problem. The hardest of problems to find. Thanks guys! We keep coming back here with our old Mercury bec More

by deeleib
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Nov 21, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for the wonderful review! It is great to know that our staff's excellent service has earned your continued patronage. Please feel free to stop by if there is anything else we can do to help you. Best, Rawan Altaher - raltaher@rizzacars.com

November 20, 2018

Great Experience I had a great experience buying a new Ford Explorer. Joe from the Internet Department returned my inquiry promptly and set up my appointment with Sale More

by MJPEROVIC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaias Remijio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe LaFemina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2018 -

Joe Rizza Ford Lincoln responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Joe Rizza Ford of Orland Park! If there is anything else we can do for you, please don’t hesitate to contact us. Best, Rawan Altaher - raltaher@rizzacars.com

November 20, 2018

they assume if your there than you dont understand cars told me some xx and couldnt look me in the eyes. asked for the specific codes and was told sorry we dont have them.ill try a closer dealer next time. More

by AVRGJOE043
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
not calling anyone out
Nov 28, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Best, Rawan Altaher - raltaher@rizzacars.com

November 19, 2018

Great place to buy a car ! I went to Rizza because they had the car that I wanted and I was treated like I was family ! They have great people that work there. More

by FRANKE0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruno Bon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Gio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Temo Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for recognizing your experience at Joe Rizza Ford of Orland Park. We consider customers as part of our family, and as an extended part of our family, we want you to receive the kind of treatment each of us would want and expect. We look forward to working with you in the future. Best, Rawan Altaher - raltaher@rizzacars.com

November 19, 2018

Professional Service was done in a timely manner even though it was the Fri. before Thanksgiving, the busiest travel time of the year. Eduardo Rodriguez, the servi More

by Retired SOSPD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Nov 21, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for writing about your visit with us. Eduardo is an asset to Joe Rizza Ford of Orland Park, and it is encouraging to hear he made such a great impression on you. We look forward to working with you again. Best, Rawan Altaher - raltaher@rizzacars.com

November 19, 2018

Outstanding service everyone is personal nice I all the people that work in service have been on time and done a great job on my car. I really do appreciate great service Rizza Lincoln has except More

by K.VINTIKA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James. Another gentlemen great personality
Nov 21, 2018 -

Joe Rizza Ford Lincoln responded

It’s great to know that we provided an exceptional service experience for you. If you have any further questions regarding your vehicle please let us know! Best, Rawan Altaher - raltaher@rizzacars.com

November 17, 2018

Great Customer Service The staff is not only courteous and professional, but they are very knowledgeable and answered all my questions about X-plan pricing and applicable re More

by BULLIT1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruno Bon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2018 -

Joe Rizza Ford Lincoln responded

Thank you so much for the wonderful compliments! We couldn't be more pleased to hear ourselves described as professional, knowledgeable, and courteous. We look forward to seeing you again in the future. Best, Rawan Altaher - raltaher@rizzacars.com

November 17, 2018

Unexpected Ike was a great customer service rep but the loaner car situation was bad. For one, I was supposed to go to work that day but I ended up not going. More

by ADAMSTALLWORTH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ike Mohammed
Nov 28, 2018 -

Joe Rizza Ford Lincoln responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Best, Rawan Altaher - raltaher@rizzacars.com

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