Joe Rizza Ford Lincoln
Orland Park, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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The service was average, and the price for the "Lincoln" oil change and maintenance had increased from $65 to $99, outrageous! I will find another dealership to use. I was also not pleased that I would ha oil change and maintenance had increased from $65 to $99, outrageous! I will find another dealership to use. I was also not pleased that I would have to use "Lyft" instead of a Rizza porter if I were to pick up my car the same day. More
took hours to buy a truck should, total xxxxxxxx!!!!I took hours to buy a truck should, total xxxxxxxx!!!! I just wanted to buy new truck no issues, he did paperwork on the wrong truck took hours to buy a truck should, total xxxxxxxx!!!! I just wanted to buy new truck no issues, he did paperwork on the wrong truck More
Rizza Ford has really provide A++++ Service!!Each time I Rizza Ford has really provide A++++ Service!! Each time I have had my car in, whether it be an oil change or something more, I have received GREAT se Rizza Ford has really provide A++++ Service!! Each time I have had my car in, whether it be an oil change or something more, I have received GREAT service!! I specifically want to acknowledge Tom Mackey, in service!! Tom provides outstanding customer service! More
I have brought my Explorer here since I moved to Orland Park about 3 years ago. I have always had excellent professional service with quick response times. Thomas was especially helpful when I had question Park about 3 years ago. I have always had excellent professional service with quick response times. Thomas was especially helpful when I had questions about a recall. He took the time to figure everything out and explain the process to me rather than just giving me a number to call, as I have experienced with others. Thank you!! More
I love this dealership. I took my truck in for a recall and they offered me a Uber to get me home while they fixed my vehicle. The communication between the customer and the dealership can't be compared to and they offered me a Uber to get me home while they fixed my vehicle. The communication between the customer and the dealership can't be compared to any other place I have been. I will always bring my truck here for repairs. More
Everything went great, like always. I always trust the people here who are so friendly. Never had an issue and I’ve been coming here for 8 years people here who are so friendly. Never had an issue and I’ve been coming here for 8 years More
Very good service. Quick, reliable, and friendly employees. Everything I needed to have completed was completed in a timely manner. Definitely will use them again. employees. Everything I needed to have completed was completed in a timely manner. Definitely will use them again. More
I’ve been coming to Rizza Ford for years since about 2016 . I have no complaints about you. I’ve always bought my cars to you whenever anything went wrong with my car’s or for just a check up!!! I again have . I have no complaints about you. I’ve always bought my cars to you whenever anything went wrong with my car’s or for just a check up!!! I again have NO complaints! I got both of my cars off the showroom floor, thank you! Carmenletha Benjamin More
Service has been deteriorated since previous visits. Oil change was not done fully. Wait time is getting longer. Service also got more expensive during last year. change was not done fully. Wait time is getting longer. Service also got more expensive during last year. More
I have been working withRizza for over 30 years. I love ur service department, it’s the number 1 reason keep buying from your dealership. David the service manager is a customer service dream. ur service department, it’s the number 1 reason keep buying from your dealership. David the service manager is a customer service dream. More