Joe Rizza Ford Lincoln

Service dept needs a little Christmas cheer I bring my cars to the Ford Service Department because I like the way they take care of their customers. I was a little surprised at how the cool tre I bring my cars to the Ford Service Department because I like the way they take care of their customers. I was a little surprised at how the cool treatment was this past week. I took my first car in Monday afternoon which I know is a bit of a wait which is understandable. When I brought my 2nd car in I was disappointed in the coolness again(was beginning to think it's because I don't drive a Ford). I hope that this is because the stress of the holidays and when I do bring in my 3rd car (which is a Ford) I will see tons of smiles:). Also would like you to bring in more porters so I can have my car washed there instead of going elsewhere. More

Excellent sales staff Pat & Scott was excellent they were able to get me the exact truck in a timely matter the way I wanted it and when I wanted it I couldn’t be happyie Pat & Scott was excellent they were able to get me the exact truck in a timely matter the way I wanted it and when I wanted it I couldn’t be happyier and the fiancé guy was able to work the deal the way I wanted and expected it to and also found me additional Incentives under my name I couldn’t be happier with rizza I always take my ford business to them I purchased my 10 th ford product from them on the 17 of December More

Painless experience I was looking for a new Ford Escape and was pleasantly surprised at how easy it was to walk in, test drive the car I was interested in, discuss price I was looking for a new Ford Escape and was pleasantly surprised at how easy it was to walk in, test drive the car I was interested in, discuss price and other options, and finalize the purchase. Great experience! More

Service people at rizza Ford Orland Park My 1st thoughts pulling into the service area was clean shop and nice place. The people were courteous and polite. I was in-and-out in 15 minutes. On My 1st thoughts pulling into the service area was clean shop and nice place. The people were courteous and polite. I was in-and-out in 15 minutes. On my way back home. They kept me informed of the problem and the parts it needed and when the parts came in . They had to order the parts. More

Rizza doesn’t close a sale, they welcome you to the family! Miles and Joey went above and beyond to make sure I purchased the vehicle I was most comfortable with. Miles gave me suggestions and his advice, but Miles and Joey went above and beyond to make sure I purchased the vehicle I was most comfortable with. Miles gave me suggestions and his advice, but was in no way pushy what-so-ever. After I decided on a car the process was absolutely painless. So quick, easy, and professional. I really felt like family by the end of the whole process and drove off the lot in my new car feeling like I took advantage of them not the other way around. I would recommend Joe Rizza Ford, Miles and Joey in particular to anyone who is looking for a dealership you can finally trust. More

New tires, in and out! Drop my explorer off with lauren at 8:00am. She got me a ride to my class while they changed the oil and put on new tires. She offered to have me pi Drop my explorer off with lauren at 8:00am. She got me a ride to my class while they changed the oil and put on new tires. She offered to have me picked up and the car was ready and waiting when I returned at noon. Price match guarantee on tires and service was flawless. More

Lauren Kutsche great service rep Lauren is always upbeat and very courteous. She is one of the best reps you have. You are lucky to have her. Merry Christmas and Happy New Year to Lauren is always upbeat and very courteous. She is one of the best reps you have. You are lucky to have her. Merry Christmas and Happy New Year to all the staff. More

Great salesperson Great customer service. Friendly, courteous and always ready to assist. Staff as a whole are always friendly and welcoming. A place I will return to i Great customer service. Friendly, courteous and always ready to assist. Staff as a whole are always friendly and welcoming. A place I will return to in the future. More

Outstanding service and dealership Best people and best service. They take the time to listen and are very accommodative. It starts at the top and Joe Rizza is the best dealer in the Best people and best service. They take the time to listen and are very accommodative. It starts at the top and Joe Rizza is the best dealer in the Chicago area. His attention to detail and standards of excellence set the tone throughout. More

Injector replacement Disappointed in response from service adviser. Was told "we just fix the problems that happen at the factory". Doesn't say much about your product d Disappointed in response from service adviser. Was told "we just fix the problems that happen at the factory". Doesn't say much about your product does it. I have purchased 4 vehicles from your dealership but will not be coming back. More