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Joe Rizza Ford Lincoln

Orland Park, IL

4.3
2,880 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,880 reviews

January 15, 2019

Service Car was sent in for warranty service. When it was returned there was a lighter and used toothpick/flossing tools left in the car. Gross. More

by Noname
Recommend Dealer
No
Employees Worked With
Do not know.
Jan 24, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to share your recent experience at Joe Rizza Ford of Orland Park. We want each customer to be completely satisfied, and we would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Sincerely, Rawan Altaher - raltaher@rizzacars.com

January 15, 2019

Great staff good cars Dealership is top notch got Explorer from there now another also bought my 2 daughters pre owned cars there both still using them after 4 years will a More

by MIKEKAM4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Gio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Burke
Jan 16, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to write us a great review! We are thrilled to hear ourselves described as top-notch. Please let us know if we can help you with anything else. Best, Rawan Altaher - raltaher@rizzacars.com

January 15, 2019

Great customer service We have bought several cars from Joe Rizza and continue to come back because of the great service they provide. They take good care of you! Thank yo More

by BOWZINC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Kraft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for this great review and for your customer loyalty. Our team works very hard to put customers first. We look forward to helping you again in the future! Best, Rawan Altaher - raltaher@rizzacars.com

January 15, 2019

Service Ike was very friendly and very knowledgeable about my car needs. Keep up the great work! Thank you for very good customer service! Have a good day! More

by RDGDSH0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ike Mohammed
Jan 16, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for the great review. We're glad to hear that Ike was very friendly and knowledgeable about your car needs. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Rawan Altaher - raltaher@rizzacars.com

January 15, 2019

Never stopped until it’s right I brought my car in for some service on the wheels. After a repair was done and I still didn’t think the car was right the techs listened to me and ke More

by FordsRulw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Kutsche
Jan 16, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, Rawan Altaher - raltaher@rizzacars.com

January 15, 2019

Excellent Phenomenal service with Ford!!! I will continue to do business with Ford as long as I am up for a client because you all have a one customer service More

by Star
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Montanez
Jan 16, 2019 -

Joe Rizza Ford Lincoln responded

Thank you Star for the excellent review! We are glad to hear that you received phenomenal service with us. We look forward to working with you again! Best, Rawan Altaher - raltaher@rizzacars.com

January 15, 2019

Great dealership Had top notch service! Would buy another car there again. Everything from the test drive, to negotiations to financing was smooth. Everyone was so fr More

by MISSY.JILEK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Vertucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete , Mike Precin
Jan 16, 2019 -

Joe Rizza Ford Lincoln responded

Missy, we appreciate the great feedback. We are thrilled that you received top-notch service and that everyone was so friendly. Thank you and take care! Best, Rawan Altaher - raltaher@rizzacars.com

January 15, 2019

Pleasent experience fair price on a really clean used car salesmen was honest and upfront. Finance was easy tony was honest and not pushy at all More

by DEROLFS2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiny rizza, Jose Munoz
Jan 16, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for the kind words! We are happy to hear that you had a pleasant experience at our dealership. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best, Rawan Altaher - raltaher@rizzacars.com

January 15, 2019

complete satisfaction The technician with the aide of service manager Dave was able to diagnose an intermittent problem on my F150. The truck was ready when promised. I was More

by BOBFERK26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruno Bon
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Claster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Montanez
Jan 16, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Rawan Altaher - raltaher@rizzacars.com

January 15, 2019

Ike was very good I had no problem with this dealership. My problems involve the dealership I purchased the car from which was Tony rizza buick which sold me the car. More

by Silkyd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ike Mohammed
Jan 16, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for leaving this feedback! We are glad that Ike was very good. We look forward to serving you again! Best, Rawan Altaher - raltaher@rizzacars.com

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