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Joe Rizza Ford Lincoln

Orland Park, IL

4.3
2,879 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,879 reviews

January 21, 2019

Great experience Overall this was a great experience. Buying a car and selling a car can be an emotional experience and is a huge financial commitment - the team at Ri More

by MEGAN P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruno Bon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raul Velasquez
Jan 22, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to write this review. We are pleased to hear that our team was able to provide an efficient and overall great experience. Best, Rawan Altaher - raltaher@rizzacars.com

January 21, 2019

Working with the body shop After a deer decided to ruin my car, the people at the body shop did more than I could ever expect to get my car looking just like new. The work was More

by JPRES96507
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Driggers
Jan 22, 2019 -

Joe Rizza Ford Lincoln responded

Your kind words mean a lot to us. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs. Best, Rawan Altaher - raltaher@rizzacars.com

January 21, 2019

Excellent Service on Short Notice The heater and blower motor went out on the coldest day of the year so far. When the windows started frosting up on the inside, I headed straight to R More

by Scott Schulz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ike Mohammed
Jan 22, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for the review. We try to make adjustments to the daily schedule for those customers we need to walk in and out without a scheduled appointment. I am very happy we were able to accommodate your vehicle! Best, Rawan Altaher - raltaher@rizzacars.com

January 21, 2019

Good experience My experience at the car dealership for service center was good. Took less than half a day for my work to be completed. Staff was great. More

by Explorer2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2019 -

Joe Rizza Ford Lincoln responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing Joe Rizza Ford of Orland Park. Best, Rawan Altaher - raltaher@rizzacars.com

January 21, 2019

They understood what I needed and budget was a big factor. Answer all my questions and understood what I needed Very professional, Went over all the features of the vehicle. Explained about the warranty.fue More

by REGINALEGRAND53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Kralik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2019 -

Joe Rizza Ford Lincoln responded

Thank you so much for taking the time to share your feedback with us! We are thrilled to hear that all your questions were answered and that we understood what you need. Enjoy your new vehicle and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Best, Rawan Altaher - raltaher@rizzacars.com

January 21, 2019

Power steering Edwardo was fantastic in service. Highly recommend. The price however ($2,300) to get the power steering fixed was absolutely ridiculous. Ford has More

by Wojo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Jan 23, 2019 -

Joe Rizza Ford Lincoln responded

Thank you so much for taking time out of your day to share your experience with everyone. We are happy to hear that Eduardo was fantastic. Please don’t hesitate to call us if you’d like to discuss anything in greater detail. Best, Rawan Altaher - raltaher@rizzacars.com

January 18, 2019

Brought one of our 3 trucks in for service Brought truck in once again for check engine light, was there for for days and couldn’t figure it out so they cleared it and right after I picked the More

by STEVENBRILL24
Recommend Dealer
No
Employees Worked With
Ike
Jan 24, 2019 -

Joe Rizza Ford Lincoln responded

Our customers are our top priority, and we strive for satisfaction. If you are feeling as if your vehicle’s needs were not met, then it is apparent we fell short of our customer service goal. Please contact me at your earliest convenience as I would like to further discuss your visit. Sincerely, Rawan Altaher - raltaher@rizzacars.com

January 18, 2019

New F150 Luke and Gary treated me extremely well, as did the rest of the staff. It was a pleasure to do business with all of them. More

by LARRYYOTT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke
Jan 22, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for this great review! We're very happy that Luke and Gary were here to help you and treated you with the customer service we know you deserve. Best, Rawan Altaher - raltaher@rizzacars.com

January 18, 2019

Service that exceeds Customer Satisfaction Dmitri Bowie - Sales & Tony Rizza took the time to make sure I was satisfied! This is the 3rd purchase from Joe Rizza and I would recommend they deale More

by GBBOWERSJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dimitri Bowie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Rizza, Lauren Kutsche
Jan 22, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to submit this amazing feedback. We appreciate you continually trusting us with your car buying needs. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Rawan Altaher - raltaher@rizzacars.com

January 18, 2019

Wonderful service Isaiah was very helpful and I recommend him , because he explained every detail about the Ford Escape. He showed me how to use everything inside the More

by REBECA.VILLEGAS67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaias Remijio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for the feedback. We are glad to hear that Isaiah could be so helpful during your recent visit with us. We appreciate your recommendation as well. Enjoy your Ford Escape! Best, Rawan Altaher - raltaher@rizzacars.com

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