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Joe Rizza Ford Lincoln

Orland Park, IL

4.3
2,880 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,880 reviews

April 03, 2021

Great customer service and quality work in the Service Department. They always offer a car to use while my car is being serviced, when needed, and have a concern for the customer’s time. More

by RONJAN9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Vertucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Mackey
Apr 07, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your experience incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 02, 2021

Raul was so helpful and knowledgeable on every car I asked about. He was very honest and I didn’t feel like he was just trying to sell me a car, he wanted us to buy that car that was right for us. I’d d More

by jennaquinn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raul Hernandez
Apr 07, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 02, 2021

Great service and friendly atmosphere.Detailed information with quality vehicles at reasonable prices.A very clean environment with updated technology and easy access to the vehicles. More

by 3KYLES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dimitri Bowie
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2021 -

Joe Rizza Ford Lincoln responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to working with you again in the future. Have a great day! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 02, 2021

Loved how as soon you walk in, everyone there makes you feel welcomed. Isaiah from sales, was very helpful and knowledgeable. He helped me answer my concerns. They really take their time to make sure they More

by Karla, RN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaias Remijio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2021 -

Joe Rizza Ford Lincoln responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to contact us again for any automotive need that you might have. Until then, take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 02, 2021

After waiting two and a half hours I asked the status of my vehicle and was informed that it hadn't been looked at yet. I was informed usually when waiting for diagnosis the vehicle is left at Ford but that More

by Johnmims07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Montanez
Apr 07, 2021 -

Joe Rizza Ford Lincoln responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership. Please feel free to contact us if you have any questions on your vehicle. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 02, 2021

An excellent experience with John Runia, he listened to everything I had to say. Bill the sales manager was nice & also listened to me. Delivery of the car came as planned. More

by SPEEDY2408
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Runia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Kassanitz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2021 -

Joe Rizza Ford Lincoln responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to work with you again in the future. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 01, 2021

Excellent service very pleasant to talk to and explained everything, service area clean, easy to get to, work was completed in a timely manner, great experience! More

by Mary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Ramirez
Apr 07, 2021 -

Joe Rizza Ford Lincoln responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to working with you again in the future. Have a great day! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 01, 2021

Joe Rizza is the best Raul Hernandez was the greatest I cannot thank him enough for putting me in such a beautiful affordable vehicle the best experience. More

by Shantal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raul Hernandez
Apr 06, 2021 -

Joe Rizza Ford Lincoln responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 01, 2021

Prompt and efficient service.Scott has reference to all Prompt and efficient service. Scott has reference to all my car's needs and can tell me in a few minutes the service required to keep my vehicle run More

by LESKORYCZAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
Apr 06, 2021 -

Joe Rizza Ford Lincoln responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 01, 2021

Great service from a well established business. Always courteous, and deliver on time. Will be continuing to bring my business there and wouldn't hesitate to recommend them to friends and family. More

by 4gierfam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Stephens , Eric Montanez
Apr 06, 2021 -

Joe Rizza Ford Lincoln responded

We cannot thank you enough for your wonderful review and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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