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Joe Rizza Ford Lincoln
Orland Park, IL
2,880 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 2,880 reviews
April 06, 2021
Scott Sciaky is the epitome of great customer service. I like the way he explained everything to me and my son. The work was completed in the time he said it would be. I like the way he explained everything to me and my son. The work was completed in the time he said it would be. More
by ROMAN.SPOLSKY
Verified CustomerEmployees Worked With
Other Employees :
The young woman at the cashier counter was great! Sorry I did not get her name.
April 06, 2021
Been coming here for service on my Lincoln Navigator the last 3 years. Haven't had any issues. All repairs have been done correctly the first time around. Their schedule is convenient and their rates are re last 3 years. Haven't had any issues. All repairs have been done correctly the first time around. Their schedule is convenient and their rates are reasonable. More
by Edgar
Employees Worked With
Eric Montanez
April 06, 2021
Great service very good communication on what there doing to the car I am very Satisfied with the taking care I have my car I’ll be back for another oil change doing to the car I am very Satisfied with the taking care I have my car I’ll be back for another oil change More
by Mattboerema@hotmail.com
Employees Worked With
Jesse Rodriguez, Eduardo Rodriguez
April 06, 2021
Great dealership awesome service managers. The 3 guys that take care of my car are patient, they explain in detail where I can understand the repairs that are needes. that take care of my car are patient, they explain in detail where I can understand the repairs that are needes. More
by RH421
Employees Worked With
Ike Mohammed, Eric Montanez, Tom Mackey
April 06, 2021
Excellent service. Great communication with Scott in service dept brought loaner car on time and returned my car on time. Will definitely recommend to my friends service dept brought loaner car on time and returned my car on time. Will definitely recommend to my friends More
by KIMSRUS2
Employees Worked With
April 06, 2021
Great service and great people. I always get great service on each and every visit. My vehicle was also serviced in a timely manner. Getting a car wash was also much appreciated. service on each and every visit. My vehicle was also serviced in a timely manner. Getting a car wash was also much appreciated. More
by JJVV4
Employees Worked With
Other Employees :
Bobby Driggers
April 06, 2021
This Dealership Joe Rizza ford Really knows there stuff. Joe rizza ford takes great care of there customers & there customers vehicles. Great place to go for good service Joe rizza ford takes great care of there customers & there customers vehicles. Great place to go for good service More
by chuck523
Employees Worked With
MARK IKE SCOTT, Tom Mackey
April 05, 2021
Brought our 13 Explorer for 100,000mi maintenance. Picked it up and had multiple problems. Eduardo Rodríguez was not helpful. Need manager to contact us it up and had multiple problems. Eduardo Rodríguez was not helpful. Need manager to contact us More
by Nereida echevarria
Employees Worked With
Eduardo Rodriguez
April 04, 2021
I've been buying cars at Rizza for 30years. Jimmy Vertucci always gets me what I need. The service department always gets me out in a timely manner. Tom Mackey and Scott Sciaky are very helpful. Vertucci always gets me what I need. The service department always gets me out in a timely manner. Tom Mackey and Scott Sciaky are very helpful. More
by TMP357
April 04, 2021
My F150 had a very elusive issue under an extended warranty. The Service Manager Dave Claster pulled out all the stops to find the issue. Even though it took over 9 weeks the problem was resolved. I warranty. The Service Manager Dave Claster pulled out all the stops to find the issue. Even though it took over 9 weeks the problem was resolved. I would also like to thank Brian Plachy for his personal service and keeping me informed though out the process. He is a very dedicated Rizza Ford Manager. More
by GINCH62
