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Joe Rizza Ford Lincoln

Orland Park, IL

4.3
2,879 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,879 reviews

April 13, 2019

Very good experience I can honestly say we trusted Mr. Richardson. Very nice and kind went out of his way to show us lots of choices. We purchased Ford Explorer more expen More

by IVANANDNENA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Richardson
Apr 15, 2019 -

Joe Rizza Ford Lincoln responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Best, Rawan Altaher - raltaher@rizzacars.com

April 12, 2019

A way out of No Way! Gary & Luke worked hard for me , when I knew no one else would . I'm so Blessed & Grateful that I don't have to pay $600 to Hertz in Rental fees anymo More

by LukeCshonda123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Clarizio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2019 -

Joe Rizza Ford Lincoln responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Rawan Altaher - raltaher@rizzacars.com

April 12, 2019

Excellent customer experience. The attention to my needs were outstanding. Very comfortable experience. I look forward to servicing my vehicle at this location and I will gladly rec More

by MARV MARSHALL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Rawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Livigni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raul Hernandez
Apr 15, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Best, Rawan Altaher - raltaher@rizzacars.com

April 12, 2019

excellent Raul was great to work with. He was very patient with me as I took awhile to decide on the type of vehicle to choose. He was pleasant and upbeat each More

by CBK403
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raul Hernandez
Apr 15, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Best, Rawan Altaher - raltaher@rizzacars.com

April 11, 2019

They went out of their way to get me the vehicle that I need They’re professional courteous and have a vast knowledge of their products and business. Definitely a five star dealership I. Would always recommend More

by BRUNOBS124
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Kraft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Kutsche
Apr 11, 2019 -

Joe Rizza Ford Lincoln responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, Rawan Altaher - raltaher@rizzacars.com

April 10, 2019

At last, someone respected me! Was treated very courteously by all the staff at Joe Rizza Ford with a special thanks to Gino Gil who spent most of the day with us! More

by USAETAG1
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Rawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruno Bon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince Ventrella, Gino Gil
Apr 10, 2019 -

Joe Rizza Ford Lincoln responded

We love hearing about customers that have a terrific experience at Joe Rizza Ford and Lincoln of Orland Park. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Best, Rawan Altaher - raltaher@rizzacars.com

April 10, 2019

Prefer this to a closer dealership I bring my vehicle to this service center even though there’s another center just a few miles from my home...and specifically for Eduardo Rodriguez, m More

by NancyA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Apr 11, 2019 -

Joe Rizza Ford Lincoln responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Rawan Altaher - raltaher@rizzacars.com

April 10, 2019

Service for an oriole change My appointment was 1 PM pulled in and promptly the service man took my car and then I went to discuss an extended warranty for it with the finance man More

by kfkosteck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Montanez
Apr 11, 2019 -

Joe Rizza Ford Lincoln responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Best, Rawan Altaher - raltaher@rizzacars.com

April 10, 2019

You didn't take my coupon that you sent me Less then happy 20.00 dollars to change a 6.00 bulb really miss lead Scott went to lunch the next guy was a xxxxxxx I'm a engineer you have a lot to l More

by ESINOVICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Sciaky
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Best, Rawan Altaher - raltaher@rizzacars.com

April 09, 2019

prompt service great service kept me informed. called with details on problem. even double checked. squeezed me in to get answer on problem. always friendly service More

by JPICHMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ike Mohammed
Apr 09, 2019 -

Joe Rizza Ford Lincoln responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Best, Rawan Altaher - raltaher@rizzacars.com

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