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Joe Rizza Ford Lincoln

Orland Park, IL

4.3
2,879 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,879 reviews

April 26, 2019

Very satisfied with the services Excellent great experience everyone was attentive and knowledgeable specially José Munoz very satisfied From the time that we were looking at the ve More

by AVILLASENOR453
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Munoz
Apr 29, 2019 -

Joe Rizza Ford Lincoln responded

Thanks for the kind review! Anytime our customers let us know that they had a very pleasant purchasing experience, it brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. Best, Rawan Altaher - raltaher@rizzacars.com

April 26, 2019

Stress free They were on time with there estimating the time of repairs we were very happy With the information we were given on how to bring the vehicle in and t More

by Wayne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ike Mohammed
Apr 29, 2019 -

Joe Rizza Ford Lincoln responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Best, Rawan Altaher - raltaher@rizzacars.com

April 26, 2019

Lazy in sales Zero follow up in selling me a truck .. very disappointing .. if I was the owner I would be talking to my team about if they want to move inventory More

by Boring sales
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Apr 29, 2019 -

Joe Rizza Ford Lincoln responded

I appreciate you reaching out to us. Please know your review is taken very seriously by myself and the team here at Joe Rizza Ford of Orland Park. We always strive to improve and give our customers top-notch service. I invite you to contact me at your earliest convenience so I can learn more and help resolve this situation together. I hope to hear from you soon. Best, Rawan Altaher - raltaher@rizzacars.com

April 25, 2019

2019 Lincoln Nautilus, factory order I was shopping for a new Escape for my son and ended up factory ordering a new Nautilus for myself. I cant thank Miles Misek and Gary Precin enough f More

by rwb369
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Runia, Miles Misek
Apr 25, 2019 -

Joe Rizza Ford Lincoln responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Best, Rawan Altaher - raltaher@rizzacars.com

April 25, 2019

Works well Availibility of appointments and prompt completion are key to the success of the service department. I have had good results using the service departm More

by KC16536
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dimitri Bowie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Montanez
Apr 29, 2019 -

Joe Rizza Ford Lincoln responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Best, Rawan Altaher - raltaher@rizzacars.com

April 25, 2019

Oil change Pleasant staff. Dropped my car off and it was ready ahead of time! Great! Also looked at the new cars while we were there. Pleasant experience. More

by JKWPEANUTcontinental
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fiori Maritato, Eduardo Rodriguez
Apr 29, 2019 -

Joe Rizza Ford Lincoln responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Best, Rawan Altaher - raltaher@rizzacars.com

April 25, 2019

Great job on fixing our air bag recall problem Appreciate the ride back home while they fixed the car and the return to the dealer when it was done! They also texted me to see if we needed anythin More

by ksanchez9313@att.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaias Remijio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Kutsche, Vince Ventrella, Ike Mohammed
Apr 29, 2019 -

Joe Rizza Ford Lincoln responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Rawan Altaher - raltaher@rizzacars.com

April 25, 2019

The reason I love Rizza Ford in Orland My service advisor was Ike. He explained the situation about my vehicle. He took the time to answer all my questions, and I had a lot. I've been deal More

by SEXYBNDAHSE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Claster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince Ventrella, Ike Mohammed
Apr 29, 2019 -

Joe Rizza Ford Lincoln responded

Hello SEXYBNDAHSE and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Best, Rawan Altaher - raltaher@rizzacars.com

April 24, 2019

Better than I expected I was pleasantly surprised, Joey Gio was attentive, and a good listener compared to other people in sales that I’d dealt with over the years at other More

by NEWNANA09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruno Bon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe LaFemina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Gio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2019 -

Joe Rizza Ford Lincoln responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, Rawan Altaher - raltaher@rizzacars.com

April 24, 2019

Scheduled maint Very good service. Came in for an oil change. They got me in and out in less than an hour. I would definitely come back for future service needs. More

by MIKE.BLAKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Kutsche
Apr 24, 2019 -

Joe Rizza Ford Lincoln responded

Hi MIKE.BLAKE, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Best, Rawan Altaher - raltaher@rizzacars.com

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