Joe Rizza Ford Lincoln
Orland Park, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Very satisfied with the services Excellent great experience everyone was attentive and knowledgeable specially José Munoz very satisfied From the time that we were looking at the ve Excellent great experience everyone was attentive and knowledgeable specially José Munoz very satisfied From the time that we were looking at the vehicle to the time we left everybody was great. They were never pushing and they were very informative. Thank you all like I said before specially José Munoz More
Stress free They were on time with there estimating the time of repairs we were very happy With the information we were given on how to bring the vehicle in and t They were on time with there estimating the time of repairs we were very happy With the information we were given on how to bring the vehicle in and the towing service. More
Lazy in sales Zero follow up in selling me a truck .. very disappointing .. if I was the owner I would be talking to my team about if they want to move inventory Zero follow up in selling me a truck .. very disappointing .. if I was the owner I would be talking to my team about if they want to move inventory More
2019 Lincoln Nautilus, factory order I was shopping for a new Escape for my son and ended up factory ordering a new Nautilus for myself. I cant thank Miles Misek and Gary Precin enough f I was shopping for a new Escape for my son and ended up factory ordering a new Nautilus for myself. I cant thank Miles Misek and Gary Precin enough for the great price that I was able to negotiate on the new car and of course John Runia for the help with the negotiation of my trade, the paperwork involved with the factory order not to mention the many times that I called him or e mailed him with questions. John also prepared all the delivery paperwork in order to make the closing quick and easy. It was a pleasure dealing with this team of knowledgeable professionals. This dealership is a great place to do business, I have bought cars from the Rizza Ford/Lincoln group before and will again in the future. More
Works well Availibility of appointments and prompt completion are key to the success of the service department. I have had good results using the service departm Availibility of appointments and prompt completion are key to the success of the service department. I have had good results using the service department at Rizza More
Oil change Pleasant staff. Dropped my car off and it was ready ahead of time! Great! Also looked at the new cars while we were there. Pleasant experience. Pleasant staff. Dropped my car off and it was ready ahead of time! Great! Also looked at the new cars while we were there. Pleasant experience. More
Great job on fixing our air bag recall problem Appreciate the ride back home while they fixed the car and the return to the dealer when it was done! They also texted me to see if we needed anythin Appreciate the ride back home while they fixed the car and the return to the dealer when it was done! They also texted me to see if we needed anything. More
The reason I love Rizza Ford in Orland My service advisor was Ike. He explained the situation about my vehicle. He took the time to answer all my questions, and I had a lot. I've been deal My service advisor was Ike. He explained the situation about my vehicle. He took the time to answer all my questions, and I had a lot. I've been dealing with this dealership since 2012. I must say I love the whole crew. Thanks Rizza for taking care of me and my 2 vehicles. I'm hoping that this latest situation can and will be resolved positively. Carmen Benjamin More
Better than I expected I was pleasantly surprised, Joey Gio was attentive, and a good listener compared to other people in sales that I’d dealt with over the years at other I was pleasantly surprised, Joey Gio was attentive, and a good listener compared to other people in sales that I’d dealt with over the years at other dealerships. He was helpful, not overbearing at all. I will definitely recommend this dealership to anyone in the market for a Ford or Lincoln More
Scheduled maint Very good service. Came in for an oil change. They got me in and out in less than an hour. I would definitely come back for future service needs. Very good service. Came in for an oil change. They got me in and out in less than an hour. I would definitely come back for future service needs. More