Joe Rizza Ford Lincoln

Bad shocks and bad rear hub bearings The service departmenttclaims their technician did not note that the used car they had for sale needed rear shocks and had bad rear hub bearings on th The service departmenttclaims their technician did not note that the used car they had for sale needed rear shocks and had bad rear hub bearings on the rear axle despite having put new tires on the vehicle before placing the car for sale. The used car manager Bruno Bon would not return my calls to calls to address the issue. Very disappointed. More

Amazing We received amazing costumer service! Felt no pressure and was a delight to work with all the staff!!! Everyone was kind and so amazing! Definitely re We received amazing costumer service! Felt no pressure and was a delight to work with all the staff!!! Everyone was kind and so amazing! Definitely recommend! More

Great! Clifford did a great job. Very pleased with his service from start to finish. I will recommend Rizza to friends and family in the market to but Clifford did a great job. Very pleased with his service from start to finish. I will recommend Rizza to friends and family in the market to but More

Impeccable Customer Service I actually completed two transactions in a single visit. I returned my leased vehicle, purchased a new one and the process was seamless. From the time I actually completed two transactions in a single visit. I returned my leased vehicle, purchased a new one and the process was seamless. From the time I entered the dealership, I was given one on one service including answering all of my countless questions, making sure I was comfortable, taking care of closing of my lease while finding the exact vehicle I was seeking to purchase. The entire team was patient, knowledgeable and respectful of my time. More

New Car Purchase Our Salesman Luke Clarizon was absolutely fantastic. We had no pressure and he made purchasing our new car Lincoln Navigator a great experience. He Our Salesman Luke Clarizon was absolutely fantastic. We had no pressure and he made purchasing our new car Lincoln Navigator a great experience. He thoroughly explained all our options and made us feel so comfortable purchasing. I would highly recommend this dealership and this salesman to anyone wishing to purchase a new Lincoln. Everyone we worked with at Rizza was top notch. We had extra things added to the vehicle (paint and interior protectants) and Luke stayed on top of everything and kept us well informed as to when it would be ready. Actually it was ready earlier than expected which was great. When we took possession of the car Luke took a great deal of time with us to be sure we were comfortable with using all the new features as well as helping us set up a lot of them. There was a small part missing from our vehicle, which Luke ordered right away and is going way above and beyond by delivering it to us at our home. You cannot get any better than that! Also, after purchase the follow-up from Luke and our concierge has been super. They have touched base with us at least 3-4 times asking how the car has been for us and if there is anything we need help in figuring out how to work since this new Navigator has so many features. I feel that even months down the road Luke's customer service will still be the same. I would certainly rate this salesman and dealership a lot more than 5 stars! More

Great service Love the service at Rizzo Ford. Staff is always helpful and friendly. Ike is the best, friendly and knowledgeable. Great service at Rizzo Ford. I wou Love the service at Rizzo Ford. Staff is always helpful and friendly. Ike is the best, friendly and knowledgeable. Great service at Rizzo Ford. I would recommend it to my friends. More

Excellent service Went in for a oil change and was out it 35min. I have never experienced that at another dealer. I bought my Ford from another Ford dealer and the serv Went in for a oil change and was out it 35min. I have never experienced that at another dealer. I bought my Ford from another Ford dealer and the service wasn’t nearly as good as Rizza. I will definitely be making my next purchase from Rizza Ford. More

Excellent That's my frist time to go to the service and was perfect! I love to come back to them take care of my truck! Just good job That's my frist time to go to the service and was perfect! I love to come back to them take care of my truck! Just good job More

Great service Are use the concierge service. They picked my vehicle up in a timely manner. They dropped off a comparable vehicle that was nice and clean. They brou Are use the concierge service. They picked my vehicle up in a timely manner. They dropped off a comparable vehicle that was nice and clean. They brought my vehicle back serviced and cleaned and dropped it off at the time they said. Both drivers were very pleasant and professional. More

Oil change quick Eduardo got me checked in, went over a few needs for my vehicle, checked battery and tires before asking me to wait for oil change. Instructed me that Eduardo got me checked in, went over a few needs for my vehicle, checked battery and tires before asking me to wait for oil change. Instructed me that there were a few cars ahead of me and I still got done in a very timely fashion which was great!! More