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Joe Rizza Ford Lincoln
Orland Park, IL
2,884 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 2,884 reviews
May 06, 2019
safety recall repair took to long! why did repair take so long ?because I added an oil change ?had a 8:15appt didn't get vehicle back till 6pm! why no courtesy trans to blue island ihad why did repair take so long ?because I added an oil change ?had a 8:15appt didn't get vehicle back till 6pm! why no courtesy trans to blue island ihad to bother a friend who care takes his 90 year old disabled father . More
by DBARAN59
Verified CustomerEmployees Worked With
Jose Munoz, Lauren Kutsche, Eduardo Rodriguez
May 06, 2019
An experience of a queen I had excellent service, I was helped in more ways then I could have ever expected. The service was totally different then any other dealers I’ve ever I had excellent service, I was helped in more ways then I could have ever expected. The service was totally different then any other dealers I’ve ever been to! It was so nice to speak with such professional individuals that seems to thoroughly enjoy helping others. More
by tori.traicoff
Employees Worked With
Cheryl Zroback
May 06, 2019
Service Oil change, grease and tire rotation. No pressure to add service. Asked about some paint blistering and was explained why it is not covered. It was Oil change, grease and tire rotation. No pressure to add service. Asked about some paint blistering and was explained why it is not covered. It was a pleasant trip. More
by NPUTLAK
Employees Worked With
Other Employees :
Lauren Kutsche, Vince Ventrella, Ike Mohammed, Gino Gil
May 06, 2019
My #1 choice for service I bought 2 cars in the past 3 years from this location and i only service them at this location. Great group and very professional! I bought 2 cars in the past 3 years from this location and i only service them at this location. Great group and very professional! More
by SAIMBA2
Employees Worked With
Other Employees :
Miles Misek, Lauren Kutsche, Ike Mohammed, Eduardo Rodriguez, Eric Montanez
May 04, 2019
Quick, easy and professional. Service through this dealership could not be any easier. Call in, make an appointment and show up. They always over deliver. Friendly people and a nic Service through this dealership could not be any easier. Call in, make an appointment and show up. They always over deliver. Friendly people and a nice, clean waiting area make this the place for me to take my truck. Thanks Joe Rizza Ford! More
by JWEGNER
Employees Worked With
Lauren Kutsche
May 04, 2019
Scott did a great job for me Scott was great in handling all the work I needed done Kept me updated and then offered me a car for the night that helped me a lot Scott was great in handling all the work I needed done Kept me updated and then offered me a car for the night that helped me a lot More
by Mponeill57
Employees Worked With
May 03, 2019
Water leak We have to see in time if what the service department at Ford did to our 2014 escape to see if it works properly, and fixed the skylight roof leak un We have to see in time if what the service department at Ford did to our 2014 escape to see if it works properly, and fixed the skylight roof leak under warranty, but service there was great and they came and picked me up since I didn’t have a ride to get the car. More
by BNT
May 03, 2019
Steering column intermediate shaft replaced This was the first time I have visited your service area. Nowhere on your website did it state you needed an appointment. Since I did not have an a This was the first time I have visited your service area. Nowhere on your website did it state you needed an appointment. Since I did not have an appointment I was told I needed to wait my turn. 8 1/2 hours later I asked the service writer what the status of my car was and he told me parts needed to be ordered and it would be 4 to 5 working days until the car was repaired. He quickly arrange for a rental car and I was on my way after that long wait. The car was repaired satisfactorily in 2 1/2 working days. My only objection was the long wait and not realizing that I needed to make an appointment. More
by Dennis
Employees Worked With
I would prefer her not to select employees byname
May 03, 2019
Friendly and accommodating Problems with vehicle were repaired in a timely manner. Also was given updates on the service. Courtesy vehicle was very important during this time m Problems with vehicle were repaired in a timely manner. Also was given updates on the service. Courtesy vehicle was very important during this time my vehicle was in service More
by ACMUNDO
May 03, 2019
Great dealership Great service Couldn’t be more pleased with the service from Joe Rizza of orland park. Customer service was great and very helpful. Even the car wash was on point! Couldn’t be more pleased with the service from Joe Rizza of orland park. Customer service was great and very helpful. Even the car wash was on point! Felt like it was detailed. More
by BRIANJ0725
Employees Worked With
