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Joe Rizza Ford Lincoln

Orland Park, IL

4.3
2,879 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,879 reviews

May 30, 2019

Friendly Dmitri. Was extremely friendly and approachable , knew about the vehicle I was interested in . Also dealt with Bruno who helped me with couple of issu More

by DARRENMONNETT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruno Bon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dimitri Bowie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2019 -

Joe Rizza Ford Lincoln responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Tugba Aksoy, (708)-403-7770

May 29, 2019

Great service I had a great experience at Joe Rizza. They helped me purchase my first car. I bought a 2019 Ford Escape. I was helped by Jose, Gary, and Sarah. Every More

by Meghances
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Munoz, Sarah Vargas
May 29, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, Rawan Altaher - raltaher@rizzacars.com

May 29, 2019

Buying a “new” Our experience was positive from beginning to end. Our salesman Fiori Maritato was very helpful and informative. He sat with us in the new car and ex More

by reneepanico
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Burke Finance, Eric Montanez, Fiori Maritato
May 30, 2019 -

Joe Rizza Ford Lincoln responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Fiori. Please let us know if we can ever help you in the future. Best, Rawan Altaher -raltaher@rizzacars.com

May 29, 2019

Love RIZZA Had an amazing experience as always. I will continue to buy my vehicles at rizza just based on the service department. My service coordinator Eduardo More

by DEPSWA8
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
May 30, 2019 -

Joe Rizza Ford Lincoln responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Eduardo assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Best, Rawan Altaher - raltaher@rizzacars.com

May 29, 2019

Always great service Service is always completed in a timely fashion and all issues are resolved. It is always a pleasant experience and I receive a call when my vehicle More

by CJLEPRETRE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Kraft
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Claster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Kutsche
May 30, 2019 -

Joe Rizza Ford Lincoln responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best, Rawan Altaher - raltaher@rizzacars.com

May 29, 2019

Excellent service! I enjoyed the visit. Will go more! Recommend!Excellent service! I enjoyed the visit. Will go more! Recommend!Excellent service! I enjoyed the More

by LINQIU811
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
May 30, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, Rawan Altaher - raltaher@rizzacars.com

May 29, 2019

Just the Usual. Great Service. My car developed a leak in the water pump. I took it to Rizza for replacement under my extended maintenance plan. As long as it was in for service, More

by Richard N.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Clarizio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that Scott made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Best, Rawan Altaher - raltaher@rizzacars.com

May 29, 2019

Horrible customer service We had our car towed to them called a day later said it was fixed made it 7 miles broke down with same issue so had it towed again. Fun fed the issue More

by Kevin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Scott Sciaky
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2019 -

Joe Rizza Ford Lincoln responded

Kevin, I sincerely apologize for the experience that you had at our dealership. Our goal is to provide exceptional service to every single customer. Thank you for taking the time to bring these issues to our attention. I would like the opportunity to speak with you to work on resolving this issue. Please contact me at your earliest convenience. Sincerely, Rawan Altaher - raltaher@rizzacars.com

May 29, 2019

Very bad They are cheaters, they liars, they charged me $125 for the wrong diagnosis, for small thing they wanted me to change the whole engine, I changed the More

by Ford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eduardo Rodriguez
May 30, 2019 -

Joe Rizza Ford Lincoln responded

I’m sorry to hear about your recent visit at our dealership. Our customers are our top priority, and we do apologize that your vehicle's service needs were not met. Please contact me at your earliest convenience as I’d like to further understand what happened and address these concerns. I look forward to hearing from you. Sincerely, Rawan Altaher - raltaher@rizzacars.com

May 28, 2019

Excellent service Luke was extremely helpful and informative. He tried everything possible to get us something we were comfortable with. We plan on being customers here More

by alexromo14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Clarizio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2019 -

Joe Rizza Ford Lincoln responded

Alex, thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Luke's efforts have made a difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Best, Rawan Altaher - raltaher@rizzacars.com

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