Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Joe Rizza Ford Lincoln
Orland Park, IL
2,879 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,879 reviews
June 14, 2019
Took too long just for oil change. Waited 15 minutes before anyone approached me for my appointment. No clue of their process. Took over 2 hours for an oil change and no loaner. Usual Waited 15 minutes before anyone approached me for my appointment. No clue of their process. Took over 2 hours for an oil change and no loaner. Usually use the valet service... will continue using until warranty is up then I will look for a new vehicle. The wash and sweep were done well and the service tech was nice. More
by LIESA65
Verified CustomerEmployees Worked With
Lauren Kutsche
June 14, 2019
Service I was kept informed on service & he arranged a rental for me at Enterprise. He texted me that car was due for oil & tire rotation I was kept informed on service & he arranged a rental for me at Enterprise. He texted me that car was due for oil & tire rotation More
by Pat
June 14, 2019
One, Two , Three Goooo!!!! Brought my Fords in for an oil change and 40 point check. Received prompt and quick service. Tom Mackey - my service advisor was friendly and very ef Brought my Fords in for an oil change and 40 point check. Received prompt and quick service. Tom Mackey - my service advisor was friendly and very efficient. Anxiety free experience. More
by Jeff A
Employees Worked With
Tom Mackey I think lost his card new advisor
June 14, 2019
Outstanding Very friendly stayed with me to a late hour because I came in late let me test drive a few Trucks with no problem Raul was very patient never showed Very friendly stayed with me to a late hour because I came in late let me test drive a few Trucks with no problem Raul was very patient never showed frustration with me and I came back to the dealer two times after the sale with questions Raul never had a problem showing me what was what .and bill kassanitz was very helpful and is a standup guy also could you do business with them both More
by RMARCIONE
June 12, 2019
Edge service Service was done quickly and professionally and all were very pleasant to deal with. I will recommend Rizza Ford to anyone who needs service on their Service was done quickly and professionally and all were very pleasant to deal with. I will recommend Rizza Ford to anyone who needs service on their vehicle. More
by NONE3
Employees Worked With
Thomas Mackey
June 12, 2019
Fantastic Gave us a great deal on our trade in, love my new truck! Dimitri was very helpful finding us the Explorer with the package we wanted. Gave us a great deal on our trade in, love my new truck! Dimitri was very helpful finding us the Explorer with the package we wanted. More
by MW062005
Employees Worked With
June 12, 2019
Service I have purchased my last two vehicles at Joe rizza and had the same salesman both times. Outstanding service both times and also got a great deal on m I have purchased my last two vehicles at Joe rizza and had the same salesman both times. Outstanding service both times and also got a great deal on my vehicles both times! More
by SILKY9
June 12, 2019
Efficient friendly striving to please I selected Rizza Ford because of their reputation. I purchased my Raptor from Heuring Ford in Hobart Indiana. During service there, the service manag I selected Rizza Ford because of their reputation. I purchased my Raptor from Heuring Ford in Hobart Indiana. During service there, the service manager stole the vehicle and took it joy riding. Every employee of Rizza I've told this story to was horrified. The reaction I expect from quality people More
by TTH10630
Employees Worked With
Lauren Kutsche
June 11, 2019
Super! First class service as usual. I am a very satisfied customer and will continue to bring my vehicle to Joe Rizza Lincoln of Orland Park! First class service as usual. I am a very satisfied customer and will continue to bring my vehicle to Joe Rizza Lincoln of Orland Park! More
by markegronowski
Employees Worked With
June 11, 2019
Fantastic Everybody was very nice and helpful. Ken Walker was fantastic I would come back again. Thank you for everyone’s help. Hope to see you soon Everybody was very nice and helpful. Ken Walker was fantastic I would come back again. Thank you for everyone’s help. Hope to see you soon More
by MARTINIANO0815
Employees Worked With
Ken Walker
