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Joe Rizza Ford Lincoln

Orland Park, IL

4.3
2,879 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,879 reviews

June 27, 2019

Great Service Eduardo and Trino are the best. Dependable and honest. Trino is one of the best technicians ever and the one I trust to do the job right. More

by robert.potts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Jul 09, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for leaving us this great review! We are very happy to hear that Eduardo and Trino could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Rawan Altaher - (708) 364-2228

June 27, 2019

Oil change good service I received Good service. They kept me updated and they were very friendly. The service was Quick and They have a very Nice waiting area. More

by CHURSTO1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Montanez
Jul 09, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best, Rawan Altaher - (708) 364-2228

June 27, 2019

Scott assisted to the fullest expectations The service dept at Joe Rizzi Ford has been very helpful in addressing my car’s needs and my concerns. I rate this dept a 5 for being thorough and co More

by BLUECASHIER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott in service, Lauren Kutsche
Jul 09, 2019 -

Joe Rizza Ford Lincoln responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Best, Rawan Altaher - (708) 364-2228

June 27, 2019

Good Service, Friendly People, Cassandra was really nice. She found the car I wanted and ordered it from the factory. That took about a week, which felt like forever, but it was n More

by NATALIE_HOCH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruno Bon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cassandra Marc
Jul 09, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for the great review! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Best, Rawan Altaher - (708) 364-2228

June 27, 2019

Good experience We purchased a 2019 Ford Escape last weekend. The dealership was easy to work with and they worked to find us the exact car we wanted in a price that More

by ThirdCar
Recommend Dealer
Yes
Employees Worked With
Clifford Hensley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miles Misek
Jul 09, 2019 -

Joe Rizza Ford Lincoln responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in great customer service and we're glad that our team made such a great impression on you. Best, Rawan Altaher - (708) 364-2228

June 27, 2019

Cassandra goes above and beyond Had a great experience with Cassandra. She found us a fusion with all of the features we were looking for at a great price. Very patient and positive More

by KCook
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassandra Marc
Jul 09, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Cassandra was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, Rawan Altaher - (708) 364-2228

June 27, 2019

My 2018 Ford Flex This is the third vehicle I have purchased from Rizza Ford. As before the purchase has been painless and smooth, I usually know what I’m looking for More

by DHSRDO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassandra Marc
Jul 09, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for recognizing your experience at our dealership. We consider customers as part of our family, and as an extended part of our family, we want you to receive the kind of treatment each of us would want and expect. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Best, Rawan Altaher - (708) 364-2228

June 27, 2019

Very friendly and helpful! Cassandra was very helpful and knowledgeable about my ford she sold me! Any questions I had she answered with specific detail. Highly recommend Cassan More

by markbor2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassandra Marc
Jul 09, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for the great review! Cassandra is pleased to learn that you enjoyed your car buying experience with us. We look forward to servicing your vehicle soon. Best, Rawan Altaher - (708) 364-2228

June 27, 2019

Great All Around Help Very helpful especially with taking time to make a comfortable deal...The whole team had a great spirit on top of understanding...Didn't let you walk More

by Smith..
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raul Hernandez
Jul 09, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Best, Rawan Altaher - (708) 364-2228

June 26, 2019

Joe Rizza Service department is EXCELLENT! Great service Work delivered on time as promised Will return Ike, Scott, Lauren, Eduardo, entire staff is top notch! The internet guys were ver More

by zoboy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe LaFemina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miles Misek, Lauren Kutsche, Ike Mohammed, Eduardo Rodriguez, Eric Montanez
Jul 09, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Rawan Altaher - (708) 364-2228

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