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Joe Rizza Ford Lincoln

Orland Park, IL

4.3
2,879 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,879 reviews

August 14, 2021

Julia and the internet sales dept did a great job! Great service! More

by acl78707
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe LaFemina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julia
Aug 15, 2021 -

Joe Rizza Ford Lincoln responded

Congratulations on your new vehicle! We are so glad that Julia and the internet sales team had the opportunity to work with you to make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

August 13, 2021

Old way of buying a car and its dealership close to my house and saleman Mike was very good.I hope the service department is also good. More

by NICK52167
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Livigni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Joe Rizza Ford and Lincoln of Orland Park are glad to have you as a customer.

August 12, 2021

Great place to do business, clean, friendly enviroment, all of the employees and staff are great to work with. I had a wonderful experience thank you More

by NELLYFOX71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Kassanitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruno Bon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Vertucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Dazzo, Angel Maldonado, joe
Aug 12, 2021 -

Joe Rizza Ford Lincoln responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joe Rizza Ford and Lincoln of Orland Park.

August 11, 2021

This is a dealership with a Heart. They care about people and provide good and exceptional customer service throughout the dealership and the facility is nice. More

by jjackson090448
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruno Bon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruno Bon Sales Manager, Bob Burke, Finance Manager, Michael Bratlien, Sales Representative, Michael
Aug 12, 2021 -

Joe Rizza Ford Lincoln responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joe Rizza Ford and Lincoln of Orland Park, we look forward to having you as one of our valued customers for many more years to come!

August 07, 2021

I had a great experience in purchasing my Lincoln Navigator and would highly recommend to my friends and family. Sarah is a pleasure to work with. More

by CAPTTQUILA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Vargas
Aug 08, 2021 -

Joe Rizza Ford Lincoln responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new Lincoln Navigator! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 03, 2021

One of the better experiences I had at a dealership very friendly I would recommend them to anybody very professional at what they do great group of people More

by JOHNSAN9467
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Kassanitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Gio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2021 -

Joe Rizza Ford Lincoln responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 03, 2021

I was not pleased with the delivery of our car. I felt as if after the sale we were not important at all. They have made up,for it sense but when one gets a new car it should be a good customer experience More

by MWATT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Precin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dimitri Bowie
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2021

The dealership was great! Mike treated us well through the entire process of buying our Lincoln. He is polite and very thorough. He took the time to explain things and kept us informed during the entire p More

by MELANIEKRIEGER4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michael Bratlein
Aug 03, 2021 -

Joe Rizza Ford Lincoln responded

Melanie, We are very happy to hear Mike and John provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 30, 2021

Very nice employees and easy to work with. I would highly recommend Joe Rizza Ford to anyone looking for a positive sales experience. The staff was honest and had a smooth transfer of paperwork. Thank you f More

by ENG1INECFD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Angel Maldonado
Jul 30, 2021 -

Joe Rizza Ford Lincoln responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Congratulations on your new vehicle and thanks again for choosing Joe Rizza Ford and Lincoln of Orland Park!

July 28, 2021

Great experience they were willing to make sure we were happy. I was happy for the decision we made to get a car from here! More

by SHUNTER708
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clifford Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2021 -

Joe Rizza Ford Lincoln responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Joe Rizza Ford and Lincoln of Orland Park!

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