Joe Myers Kia
Houston, TX
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I you have to service your Kia, make sure you don’t get Zac. Completely incompetent to the point of believing his is intentionally trolling you. Had to get service for 2 recalls. Brought it in and woul Zac. Completely incompetent to the point of believing his is intentionally trolling you. Had to get service for 2 recalls. Brought it in and would get updates from him as i was waiting (we completed one recall, now working on other, etc.). After two and a half hours comes and tells they didn’t have the parts for either recall! Says will call me when they are ready. Of course, never calls. Called 4-5 times to schedule, and every time told he will call me back. One of those times, he put me on hold form30 minutes or so, and then said he will call me back (which he never did). Finally scheduled it, and called before I left to confirm (because of my prior experience with this guy). Told its on the schedule and to come on in. As I walk through the doors, he said I’m here on the wrong day. If you have time to deal with these games and incompetency, use Zac. If not, ask for someone else. I have never had an issue with any other service person - they have all been great. Was told by the service manager that they are aware of the issue, and are trying to address it. More
Hugo, Masoud and Kamil were the best! One of the best car buying experiences I have had in all my 46 years! Excellent staff and service! Would highly recommend! One of the best car buying experiences I have had in all my 46 years! Excellent staff and service! Would highly recommend! More
Had my Kia Soul for annual Service as prearranged. Treated with curtesy, explained what was going to be done to my car, how long it would take and how much the estimated costs were. Treated with curtesy, explained what was going to be done to my car, how long it would take and how much the estimated costs were. More
Fabio was amazing. Kept me updated the whole time. Helped me w a rental. He was concerned for my safety by pointing out a bubble on my tire and tried to accommodate me Kept me updated the whole time. Helped me w a rental. He was concerned for my safety by pointing out a bubble on my tire and tried to accommodate me w one there, but I had a warranty w Discount. I must say the service at Joe MEYER's has always been great! More