Joe Myers Kia
Houston, TX
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As a former corporate VP of Cust Sat and Quality I have high expectations of customer experience interactions. Our experience with Hung Pham and your finance rep was outstanding from start to finish. Extre high expectations of customer experience interactions. Our experience with Hung Pham and your finance rep was outstanding from start to finish. Extremely professional, polite, prompt, and efficient. We are very pleased More
Service contact was professional. Friendly and got answers for my inquiries. I would suggest, however, that you not train your personnel to compare your technicians to physicians w Friendly and got answers for my inquiries. I would suggest, however, that you not train your personnel to compare your technicians to physicians when trying to explain the high labor charges you apply to simple work. More
I would definitely recommend Joe Myers Kia to anyone looking to buy a vehicle, the sales team made the buying experience easy, and the finance team made the cell very quick. And everyone there was helpf looking to buy a vehicle, the sales team made the buying experience easy, and the finance team made the cell very quick. And everyone there was helpful and pleasant to work with. More
I like this dealership but you need more service staff to answer the phone and each one should have quick access to each other's updated car repairs/servicing records. I could not get through to service, to answer the phone and each one should have quick access to each other's updated car repairs/servicing records. I could not get through to service, left 3 call back notes, you need a separate phone number for each service dept. (Kia, Mazda, Ford,etc.) That the customer is given, especially if days pass and the customer doesn't know what is going on. More
The deal I received from Joe Myers for my 2024 KIA Carnival was well worth the drive from Ft Worth to Houston. I would buy another Kia from this dealership without question, ask for Bryan G. Carnival was well worth the drive from Ft Worth to Houston. I would buy another Kia from this dealership without question, ask for Bryan G. More
Salesman, Rolando was very professional and helpful picking out the right Kia Carnival for my needs. He answered my questions and paused to listen when I talked. picking out the right Kia Carnival for my needs. He answered my questions and paused to listen when I talked. More