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Joe Myers Kia

Houston, TX

4.9
302 Reviews

16484 Northwest Fwy

Houston, TX

77040

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Showing 302 reviews

February 21, 2024

My experience was surprisingly pleasant. My salesman, Senad, was absolutely amazing. Senad was very knowledgeable and took his time to explain the two vehicles we were trying to decide on More

by Rdelarosa50
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sanad Elshaari and Fernando
Feb 27, 2024 -

Joe Myers Kia responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

February 13, 2024

Mike and the rest of the staff was very pleasant to deal with; it was very refreshing! Mike really went above and beyond to make sure that I was taken care of and I'm extremely grateful for that! More

by lauhoffmv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Feb 16, 2024 -

Joe Myers Kia responded

We're thrilled to hear about your positive experience with us! Thank you for choosing our dealership, and for sharing your feedback. We're committed to providing excellent service to all of our customers, and we're glad to have met your expectations.

February 02, 2024

Excellent experience, special thanks to Favio Molina, one 10 foe him. I'll come.back More

by Carlos Diaz Primera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Favio Molina
Feb 05, 2024 -

Joe Myers Kia responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

February 01, 2024

Seamless experience from start to finish, friendly representative (Isaac), and easy. Would use again and definitely recommend More

by HoustonVeganMama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Cox
Feb 01, 2024 -

Joe Myers Kia responded

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed your visit and found our service exceptional. We truly appreciate your feedback and look forward to serving you again in the future!

February 01, 2024

Favio was very nice, amazing and stayed in touch during the service visit. It was also a very easy checkout plus a bonus carwash! The Uber svc was so convenient. More

by Frankie Hollywood
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Favio
Feb 01, 2024 -

Joe Myers Kia responded

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed your visit and found our service exceptional. We truly appreciate your feedback and look forward to serving you again in the future!

January 29, 2024

I am always pleased with the service I get. Everyone is always so friendly, efficient & helpful in every department.Today I had my car serviced & Zachary helped me. He was so friendly, polite, h More

by Txpinkgals
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary
Feb 01, 2024 -

Joe Myers Kia responded

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed your visit and found our service exceptional. We truly appreciate your feedback and look forward to serving you again in the future!

January 27, 2024

Excellent Customer Service! I brought my car here because Beck and Masten Kia of Tomball could not figure out what was wrong with my car that I purchased from them. I will be d More

by chavez_dennise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Jarboe
Feb 01, 2024 -

Joe Myers Kia responded

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed your visit and found our service exceptional. We truly appreciate your feedback and look forward to serving you again in the future!

January 26, 2024

Hung great sales man I had an amazing experience purchasing my vehicle with him I would definitely buy again More

by Michael M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hung and Anthony
Jan 26, 2024 -

Joe Myers Kia responded

Hi Michael, Thank you for your review. We are so happy to hear that Hung provided you with excellent service! Thank you for your kind words and patronage. We look forward to working with you again.

January 24, 2024

I love this center because for one I brought my car there. Always have great customer service. Thanks for all you do in help me when I need your services. More

by cmontemoreno20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry I don’t remember
Jan 26, 2024 -

Joe Myers Kia responded

Hi there, Thank you for your review. We are so happy to hear that our team provided you with excellent service! Thank you for your kind words and patronage. We look forward to working with you again.

January 24, 2024

The service department did not properly diagnose my symptoms. They had me pay a $800 bill for an unnecessary service. Once I received my car back and it continued to drive the same. I reached out to th More

by Ro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Jarboe
Feb 01, 2024 -

Joe Myers Kia responded

We're truly sorry to hear that the issues you were experiencing have persisted even after your service appointment. This is certainly not the level of service we aim to provide, and we understand your frustration. Your satisfaction is important to us, and we want to make sure your vehicle is in excellent condition. We would like to investigate this matter further to understand why the issues were not resolved during your service appointment. To do that, we kindly ask that you get in touch with our service department. They will work diligently to address your concerns and ensure that your vehicle is performing as it should. Once again, we apologize for any inconvenience this has caused you, and we appreciate your feedback. It helps us improve our services and deliver a better experience for all of our valued customers. Thank you for bringing this matter to our attention, and we look forward to assisting you in resolving these issues.

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