Joe Myers Kia
Houston, TX
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I love this center because for one I brought my car there. Always have great customer service. Thanks for all you do in help me when I need your services. there. Always have great customer service. Thanks for all you do in help me when I need your services. More
The service department did not properly diagnose my symptoms. They had me pay a $800 bill for an unnecessary service. Once I received my car back and it continued to drive the same. I reached out to th symptoms. They had me pay a $800 bill for an unnecessary service. Once I received my car back and it continued to drive the same. I reached out to the service agent he said to return it, only to tell me the previous repair was not necessary I need a new engine. If I would have known this, I may have made the decision to replace the vehicle. Instead of investing in an unnecessary repair. Now the service agent will not respond. More
Competent staff and very helpful in diagnosing and fixing problems with my Sorento. Also helped correct an administrative problem originating with a previous dealer problems with my Sorento. Also helped correct an administrative problem originating with a previous dealer More
Was able to schedule online an appointment. Car was quickly taken back and diagnostic completed. Updates were given frequently. I have another Kia bought at a different dealer. I am unable t Car was quickly taken back and diagnostic completed. Updates were given frequently. I have another Kia bought at a different dealer. I am unable to schedule online and updates are few and far between at that dealership. More
Greeted and received timely updates from Isaac while I waited for 40000 mile scheduled maintenance. He reviewed my concerns and the additional work he had advised that was needed. The waiting area was com waited for 40000 mile scheduled maintenance. He reviewed my concerns and the additional work he had advised that was needed. The waiting area was comfortable and I got some work done. A morning well spent. More