Joe Machens Capital City Ford

We were in the market for a new-to-us vehicle, but weren't exactly sure what we were wanting, although we did have some basic ideas. Curtis Jahr was a gem as he helped us narrow down our decision. W weren't exactly sure what we were wanting, although we did have some basic ideas. Curtis Jahr was a gem as he helped us narrow down our decision. When we weren't familiar with a vehicle brand and wanted to test drive one, we would look online at available vehicles at mid-mo area Joe Machens dealerships and he would have a particular car brought to the Jefferson City dealership for us to test drive. We went through several vehicles during this process and he was happy to help us at every turn. We were encouraged to test drive for as long as we needed and to have our mechanic check the car over in order to get a good feel for it and in doing so we were able to figure out if a car was for us or not. When we realized a particular car was not quite what we wanted, Curtis was relaxed and ready to help us find another one to check out. He seemed to genuinely want us to find the right car for us. There was no pressure at all; no slimy sales tactics. Just a great relationship between salesman and customer. We enjoyed our car buying experience with Joe Machens Capital City Ford/Lincoln and most notable with Curtis Jahr. We finally settled on a 2012 Toyota Camry and have been very happy with it in every way. The purchasing experience with Terry Bradshaw went smoothly and effortlessly. I would highly recommend Joe Machens Capital City Ford/Lincoln for a used car purchase (as I only dealt with the used-car portion of the dealership). AND they had an Icee machine and we were able to drink FREE Icee slushies and other drinks which was just a nice little extra. :) We also received a nice box of cookies in the mail after our purchase. These are the little things that they did ...just going the extra mile to make a fun experience. Thank you Curtis Jahr for your pleasant and professional salesmanship. More

Always a pleasure working with Randy Wells. We have worked with him and purchased a few cars now. He knows how to treat us and get us in the vehicle we desire. Just an all around great guy. John Brown worked with him and purchased a few cars now. He knows how to treat us and get us in the vehicle we desire. Just an all around great guy. John Brown was excellent also! Very pleasant to deal with. I have and will continue to recommend this dealership to others. More

I started looking for a ford online, randy wells started emailing me to find out my interests this went on for weeks. randy showed patience and professionalism dealing with me via emails. finally I went to emailing me to find out my interests this went on for weeks. randy showed patience and professionalism dealing with me via emails. finally I went to the dealership and met with randy, he went above and beyond his job description starting from the hand shake. he went and got me a drink something to eat. he also had to search for paperwork on several cars that I was interested in he talked to his boss to help with getting what I wanted and needed from my trade in. mr matt wilde was the same way when it came to the financial part of the car hunt. when I told them both I needed to think about it over lunch they wanted me to drive the car to lunch. needless to say due to their perfect job performance I bought the car More

John Lange was easy to work with. He was knowlegable about the vehicle we were interesed in buying. He answered all of our questions. He was able to get the trade amount we were looking for and we left about the vehicle we were interesed in buying. He answered all of our questions. He was able to get the trade amount we were looking for and we left with a new car that day. We are pleased with our purchase. More

I was "thinking" about replacing my Suburban. I work during regular business hours so the evening/weekend was the only time I had to search. Brent Simmons showed me how to browse Joe Machens web si work during regular business hours so the evening/weekend was the only time I had to search. Brent Simmons showed me how to browse Joe Machens web site to find specificly what I was looking for. I found a Yukon XL 3/4 ton 8.1L in Columbia, Brent had it brought to Jefferson City the same day. I am as happy with the price as I am the service. I highly recommend calling Brent Simmons if you are in need of a vehicle, or even just "thinking" about it. More

John Lange was very knowledgable and helpful. Purchasing my car was easy and stress free. Had to fix a few things and the service department was great. I would recommend Joe Machen Ford when looking for a n my car was easy and stress free. Had to fix a few things and the service department was great. I would recommend Joe Machen Ford when looking for a new or used car! More

My wife and I was looking to replace a well used vehicle for ourselves and our granddaughters. We was looking at the used vehicles on the internet. From the moment we first came onto the dealership proper for ourselves and our granddaughters. We was looking at the used vehicles on the internet. From the moment we first came onto the dealership property; we was treated with great amount of respect and courtesey from all of the dealership staff especially Cody Byers (our salesman). In our opinion Cody went above and beyond his job in ensuring our buyng experience was the best possible; just simply, and incredible salseman to say the least. We did not buy the used vehicle that we was looking at on the internet; we bought a brand new 2104 Ford Escape. The buying experience was the best experience we have ever had at buying a new vehicle. Both Cody Byers and Tom Stegeman the general manager not only answered all of our questions relating to the car before the sale, but also went above and beyond to take care of us by staying late on two nights to accomadate us. We will be back to this dealership to buy from them in the future. More

Appreciate the service and Judy was very helpful. We had previously purchased a car from her. This is my second car to purchase from the Ford dealer in Jefferson City and I have been very satisfied with th previously purchased a car from her. This is my second car to purchase from the Ford dealer in Jefferson City and I have been very satisfied with the maintenance provided by the service department. More

Scott Jackson was very helpful and friendly. He wanted to sell us a car but he was not pushy about it. He respected the fact that we did not want to make a quick decision and we wanted to "sleep on it". He h sell us a car but he was not pushy about it. He respected the fact that we did not want to make a quick decision and we wanted to "sleep on it". He honored our requests and our Edge was ready for us when we arrived to buy. Terry Bradshaw was great to work with for the money issues. Everyone we came in contact with was so friendly. We drove from Wentzville, MO to Jefferson City to purchase our 2011 Ford Edge and we feel that it was well worth the drive to receive such excellent service! We will look to this dealership when we are ready to buy another vehicle. We will also recommend Machens to our friends and family! More

I have purchased several cars from this location since 1988. I have usually worked with Judy Obermeyer and I have always felt like she has given me exceptional service. When I come into this dealership 1988. I have usually worked with Judy Obermeyer and I have always felt like she has given me exceptional service. When I come into this dealership the staff is there when I need them, but the do not hover over me. The asking price for the new vehicle was very close to what I expected to have to pay and the trade in value for my car was a little higher than I had expected. Through the years this is what I have come to expect from this dealership. Finishing the paper work was easy without a lot of pushing for extras. So, when I am in the market for my next vehicle I will certainly give this business a chance. More