Joe Machens Capital City Ford

My family had a fantastic car buying experience at JMCC! We had been doing our research for more than a week to figure out which car would be best for our needs. The Ford Fusion was in the top 3, so now it We had been doing our research for more than a week to figure out which car would be best for our needs. The Ford Fusion was in the top 3, so now it came down to which car could be had for the best deal. Well, Bryan Ehase worked out a great deal for us giving the best for our trade-in. During all the time that we were in the dealership our 3 year old son was pleasantly entertained, he loved the pinball machines, cotton candy and ICEES! The car we bought was recently shipped and had a couple minor scratches, I pointed them out and Bryan Ehase assured me they would take care of it when I brought the car back in. So a couple days later I brought it in and Brian Gilmore from the body shop got it taken care of quickly. All of the staff are very nice and some extra helpful with our children. My hands were tied up most of the time with my one year old and one nice lady (I didn't get her name) made extra effort to help entertain my 3 year old to help out. It's the little touches that make car buying a great experience, and Joe Machens Capital City is full of them. THANK YOU Bryan Ehase and the whole team at JMCC for making this car buying experience pleasant! More

I have to say that my buying experience with Joe Machens has been the best than any other dealership I have purchased from in the past. Matt Wilde and Derek Streeter were so professional and as I worked wit has been the best than any other dealership I have purchased from in the past. Matt Wilde and Derek Streeter were so professional and as I worked with them, I felt that they cared more about helping a customer and not just about making the sale. I had some issues that I had discussed with Derek even before I went to the dealership. I told him I would not want to waste my time or theirs if they didn't think they could help. I had a truck I still owed on and had already been told by another auto dealership, that they couldn't help me unless I had so much to put down and I could not do that. Derek, didn't hesitate when he said "we deal with issues like that all the time" so why not just come in and lets see what we can do. I thought well couldn't hurt but still figured i was wasting our time, owed to much on my truck, had some credit issues, no money to put down and it was Friday the 13th....I got to the dealership late afternoon and Derek was great in helping me find the perfect car for me that would fit my budget and also had great gas mileage. After finding the car, Derek took me across the street to talk to Matt Wilde...I thought well here is the time they shoot me down and say well we tried but we just can't do it. That did not happen....It was getting late in the day so asked if I wanted to take car home, drive it for awhile and then they would give me call in the morning. I went in on Saturday and Matt was so great to work with and I know he had his work cut out for him to get me the great deal he did. Joe Machens has definitely earned my business in the future and I will recommend them to anyone I know looking for a vehicle. Derek and Matt: I know you can't remember all your customers but I just have to say you both did a great job. You have earned my respect and my future business. Thank you, Jeanne Brown More

Our experience @ Joe Machens Capital City Ford Lincoln was extraordinary! The highly professional sales team set forth our various choices in automobiles; gave us information and insight into our buying d was extraordinary! The highly professional sales team set forth our various choices in automobiles; gave us information and insight into our buying decision; and made our purchasing process enjoyable and very satisfying. We want to expressly thank Tom Stegeman, MIke Rogers and Matt Wilde. Thank you all, john sheehan More

Douglas Keeler was such a delight to do business with there at Joe Machens. He also did a wonderful job giving advice and answering my questions. there at Joe Machens. He also did a wonderful job giving advice and answering my questions. More

Randy was amazing. He was very responsive and understanding. He went above and beyond to get us into the right vehicle. We have a 1 year old child and he was understanding with her. We would r understanding. He went above and beyond to get us into the right vehicle. We have a 1 year old child and he was understanding with her. We would recommend the dealership and Randy to relatives and friends! More

Bryan Ehase and Matt Wilde made our entire car buying experience easy. They listened to our needs and found the perfect vehicle that worked for us. I would recommend Joe Machens Capital City to anyone. experience easy. They listened to our needs and found the perfect vehicle that worked for us. I would recommend Joe Machens Capital City to anyone. More

Cody was very helpful and patient through out the entire process. We are very pleased not only with Cody but the dealership and my new Escape. process. We are very pleased not only with Cody but the dealership and my new Escape. More

My wife and I had a very nice low pressured and quick expereinece while purchasing he a new ford explorer. The sales representative had aquired a vehicle for us to look at after I had called earlier in expereinece while purchasing he a new ford explorer. The sales representative had aquired a vehicle for us to look at after I had called earlier in the day and upon arrival the vehicle was there and exactly what she was wanting. The price and other expectations were met. I would recommend the dealership to anyone looking for their products. More

Ryan Becker was exceptional and exceeded our expectations. Ryan is professional and has great customer service. Ryan made it very clear that his top priority was ensuring that he did everything expectations. Ryan is professional and has great customer service. Ryan made it very clear that his top priority was ensuring that he did everything to make our experience exceptional. His customer service was SO GOOD, we ended up buying 3 cars from him! We will highly recommend him and Machens. More

Second vehicle purchased in a 2 week span! Love Second vehicle purchased in a 2 week span! Love working with Randy Wells, and John Brown. Both very professional and polite. Randy is a great Second vehicle purchased in a 2 week span! Love working with Randy Wells, and John Brown. Both very professional and polite. Randy is a great guy. Always greets us with a smile and a handshake. We have spoke of him so much to family and friends, his name is well known to them! He's "our guy" we go to for all our vehicle needs. John has been a pleasure to deal with as well. He is very nice and easy to talk to. I hope to be able to work with again in the future. He was totally awesome when he had to stay a little late on a Saturday night finishing paperwork for the sale of my car. I have and will continue to recommend Joe Machens to family, friends, even total strangers looking for a great dealership! I love my new (used) Mazda convertible! (My toy car). Thanks! More