Joe Machens Capital City Ford

Douglas Keeler went above and beyond our expectations of a sales representative. Extremely professional and courteous, Douglas always went out of his to answer our questions in a timely manner. I was very s a sales representative. Extremely professional and courteous, Douglas always went out of his to answer our questions in a timely manner. I was very satisfied with the service, and look forward to working with him in the future. More

I went in to look around, not sure what I was interested in. Salesman Brad Bartlett was pleasant and professional. After looking at several new cars, I settled on a used 2010 Ford Fusion. Everyone in the in. Salesman Brad Bartlett was pleasant and professional. After looking at several new cars, I settled on a used 2010 Ford Fusion. Everyone in the dealership, from Brad to business office to service department, were helpful all around and made my buying experience a very pleasant one. I would definitely recommend this dealership! More

Judy Obermeyer is GREAT. This is the third new vehicle we have purchased with her. No hastles, just gets down to business. This time we were with her for a little over an hour: she gave us a better deal we have purchased with her. No hastles, just gets down to business. This time we were with her for a little over an hour: she gave us a better deal than I could get thru the USAA car buying service - in fact, we gave her that quote and she beat it!; had our Escape appaised and completed our financing. Very NICE. Our vehicle was at the Columbia Dealership, so they picked it up and we had our NEW Escape the following day at 2:00, already to go. Another thing that we like about Judy is that we see her not only at the dealership but also out-and-about. We talk about other things than cars, she remembers us and she is a delightful friend. The Dealership has treated us very well and has gone to great lengths over the years to keep our business. Jerry More

I will continue to trust Joe Machens Ford and Leah Brandt to make my purchase a great experience from price to service. I have purchased my last two vehicles from them and I will highly recommend this facili to make my purchase a great experience from price to service. I have purchased my last two vehicles from them and I will highly recommend this facility. More

My experience at Joe Machens Capital City Ford...My time I spent with Brad Kellerman was enjoyable. He was friendly and not overly pushy. Brad showed the cars I wanted to see and was straight forward (no I spent with Brad Kellerman was enjoyable. He was friendly and not overly pushy. Brad showed the cars I wanted to see and was straight forward (no bs) with cost/rebates/loans. This is my second purchase at this Ford Dealershipt and I have another great car thanks to Brad. When Im ready to purchase again I will be going back to this dealership. More

We would have given all fives, except that the car wasn't cleaned as well as it should have been, and I had to point out dirt/tar 3 separate times before it was cleaned off by the cleaning guys, altho wasn't cleaned as well as it should have been, and I had to point out dirt/tar 3 separate times before it was cleaned off by the cleaning guys, although they did work on it when asked to and were not unpleasant about it. Joe and Leah were very pleasant to work with, and we are happy with the car. We are very happy with the special "Black Friday" sale of zero percent financing. At this point we would purchase from them again. More

I bought a new f150 at joe machens ford in sept 2013. cody hodge was my salesman, he sat down with me and i told him what i was looking for. It was an STX plain cab 4x4, Cod y said that they didn't have cody hodge was my salesman, he sat down with me and i told him what i was looking for. It was an STX plain cab 4x4, Cod y said that they didn't have one in stock but would be happy to find one for me, and he did. we worked out a deal,and a couple days later He had the exact truck I wanted. I was very pleased the way I was treated, and the follow up that cody hodge did after the deal. I will certainlly go back to see him the next time I want trade. Robert (bob) schepker More

I came in with a complex problem, but with a goal of walking out with a brand new car. With a lot of team work that is exactly what happened. The staff was great!! They were very helpful and upbeat whic walking out with a brand new car. With a lot of team work that is exactly what happened. The staff was great!! They were very helpful and upbeat which was very appreciative. The snack bar definitely hit the spot at lunch time, thank you!! More

This was my first car, and with the help of Mike Rodgers and Matt Wilde it was the easiest process. I would definatley go back to do it again anytime! If your going for new or used definatley ask for Matt, and Matt Wilde it was the easiest process. I would definatley go back to do it again anytime! If your going for new or used definatley ask for Matt, or Mike! Both are great guys and are guaranteed to make your car shopping experience as fast, and easy as possible! :) More

Cody Hodge was very informative and helpful, but not pushy like some salesmen can be. He always let us know he was there to help and answered all our questions. We were very specific regarding the opt pushy like some salesmen can be. He always let us know he was there to help and answered all our questions. We were very specific regarding the options we wanted on the Escape and they made every effort to find one but none were available. As a result, we ordered the vehicle to spec and Cody kept us updated when he learned information about our car being manufactured, when it was in transit, etc. Matt Wilde assisted with the purchase paperwork and he made the process easy. After the paperwork was completed, Cody went through all the options on the car and answered questions patiently and thoroughly. We will definitely recommend Cody and Joe Machen's Capital City Ford to our friends and family. More