Joe Machens Capital City Ford

We recently bought a pre owned vehicle from Joe Machens Capital City. We could not have asapproach better experience. Mike Rogers offered a straight forward approach without pressure and worked with me eve Capital City. We could not have asapproach better experience. Mike Rogers offered a straight forward approach without pressure and worked with me every step of the way. He made sure all the vehicles we were interested in were available and arranged for ample amounts of driving time. We were able to find the perfect car for a family. Mike worked with us in negotiations and did everything within his power to make our deal happen. He has remained in contact and arranged the vehicle clean up and detail and made sure all repairs were set up. He went a step ahead and arranged for a loaner vehicle. His dedication to his job and great no pressure attitude made a great impression on us. This experience was amazing and we are happy to have been customers of thi an organization and will return for our next purchase. Terry Bradshaw was also a pleasure to deal with. He did not pressure us and was quick, patient and informative. Joe Machens Capital City is a wonderful dealership. More

Everyone at the dealership goes above and beyond other dealerships. Very nice.polite helpful and knowledged employees. They have a full snack bar with drinks of most kinds. I was lucky to get coffee at ot dealerships. Very nice.polite helpful and knowledged employees. They have a full snack bar with drinks of most kinds. I was lucky to get coffee at other places. I will recommend this dealership for sure. More

John was very personable and made the buying process very smooth. We had an idea of what we wanted and he helped us find the perfect vehicle. Highly recommend him if your looking for new vehicle smooth. We had an idea of what we wanted and he helped us find the perfect vehicle. Highly recommend him if your looking for new vehicle More

We had an awesome experience with Cody. We had bought from him he gave us a great deal on escape SE fully load. And we recommend him to anybody in our families. He was very helpful especially since I fou from him he gave us a great deal on escape SE fully load. And we recommend him to anybody in our families. He was very helpful especially since I found I liked from Columbia and had it down the very next day to see and liked it. And made a decision and said yes to the deal. And he is also a great friend. More

We seen the car on the internet on a Sunday. We called on Monday and got to talk to our salesman Brian. I called again on Tuesday and went over the details,agreed on a price. We made arrangements to see the Monday and got to talk to our salesman Brian. I called again on Tuesday and went over the details,agreed on a price. We made arrangements to see the car that evening.Brian had the car clean,serviced and ready.We test drove the car and bought it on the spot. Our paperwork was done by Matt,who was very professional and went off without a hitch.He transferred our gap insurance and life insurance from our purchase from Joe Machens Ford in Columbia.We are happy with our experence and would recommend your dealership to others. More

A friend of ours knows Mike Rogers, and informed him we were looking for a new VW Beetle Convertible. He called us and said he had found one in Columbia, if we would like to look at it. My husband drove were looking for a new VW Beetle Convertible. He called us and said he had found one in Columbia, if we would like to look at it. My husband drove to Jeff. City and met with Mike and looked at the car. He liked it and Mike was very good at setting up a deal for the car. My husband was going to surprise me with it for Xmas. The weather was going to be bad the day he was going to get the car, so Mike called and he made arrangements to have the car delivered to us in Hannibal, Mo. I was very surprised. the whole deal went down very smoothly and pleasantly. My husband was very pleased the way he was treated by everybody at the dealership. We will buy from them again. Thanks to all, Roy & Jane Ferrel Hannibal, Mo. More

They were friendly and helpful! We drove up from Fort Leonardwood and they did everything they could to give us a great deal and they did! Leonardwood and they did everything they could to give us a great deal and they did! More

this group of people know what customer service means. Judy has sold me three new vehicles and had got me exactly what I wanted every time . always a great experience with this dealer. Judy has sold me three new vehicles and had got me exactly what I wanted every time . always a great experience with this dealer. More

I actually ended up purchasing a used Lincoln and a new Ford truck over a two day period. I worked primarily with Joe Herx, but had sales assistance from Harvey and Rick. Everyone I worked with in the sa Ford truck over a two day period. I worked primarily with Joe Herx, but had sales assistance from Harvey and Rick. Everyone I worked with in the sales department on the used car side (bought both through them) were outstanding. I especially appreciated that Harvey and Rick were quick to help out, but did not try to muscle in on Joe's sales. The staff were extremely friendly and helpful, and I felt they were being honest with me when discussing the costs of the cars I purchased and the values of my trade-ins. I never felt pressured to buy a specific vehicle or, for that matter, any vehicle at all. When looking at what was available, they stuck to the parameters that I had specified up front and never wasted any of my time trying to show me something else. The only so-called pressure that I felt was from the encouragement the sales staff gave me to drive the vehicles for a long enough period of time to ensure that I was comfortable with it - and that was certainly a positive kind of pressure. There was excellent cooperation between the sales staff and the finance staff, and also between both of those staffs and the folks who actually prepared the vehicles for me to drive away. More

Ron understood my dad's needs when it came to buying a reliable used car with 4-wheel drive. He took the time to compare the options and features with what Dad had in mind. He made sure all of Dad's nee a reliable used car with 4-wheel drive. He took the time to compare the options and features with what Dad had in mind. He made sure all of Dad's needs were addressed. More