Joe Machens Capital City Ford

We have been doing business with this dealership for nearly 15 years, and no matter where we look, we always come back when it comes to buying a new vehicle. From our salesman to the business manager, nearly 15 years, and no matter where we look, we always come back when it comes to buying a new vehicle. From our salesman to the business manager, we are always treated right! More

I had been wanting to obtain another pick-up for the last 6 or 7 months and had been looking on the 'used' side of vehicles as I had time to look over the various lots in Jefferson City. Up until 2 years a 6 or 7 months and had been looking on the 'used' side of vehicles as I had time to look over the various lots in Jefferson City. Up until 2 years ago, I had always had a Ford pick-up, along with an SUV. Back in 2011, I traded my 1999 F-150 in for a new vehicle, and at the time I thought about going with the new Explorer, but decided against that because it had been completely re-done...and I didn't want to take the chance on something so new. Cody was my sales person back then, and he worked up a very good deal for me on the new Explorer, but I opted to go with another vehicle and dealership. So when I began to look seriously for a new-to-me pick-up, I thought about checking in with Cody at JMCC Ford, since he had gone over and above for me the last time we worked together. I had heard via radio ads that there were still some 2013 F-150s available. I dropped by JMCC Ford one Saturday afternoon and was very impressed with the stock on-hand in Jefferson City. With Fords incentives, the trade-in value they gave me on my '96 Explorer, and Cody's willingness to deal, I felt I received a VERY good deal on a brand-new 2013 F-150 Crew-cab, 4 wheel drive pick-up. With the large selection of 2013s and 14s on site, I decided on purchasing a new pick-up instead of. a 'used' one. it was only common sense....the price difference was not that much more for a new vehicle compared to most all of the low-mileage used ones I had looked at. So a new vehicle was decided upon. They also gave me top dollar for my 1996 Ford Explorer, which was in very good condition and will make someone a nice vehicle for years to come. Cody was very helpful, not only in helping me obtain the vehicle I wanted, but in getting me the deal I wanted. Terry Bradshaw in the Business department was very helpful in suggesting a way to finance my new vehicle that worked out best for me, and made things easier with all the paperwork that a new car purchase entails. Cody also was very helpful in getting the vehicle ready on the day I wanted to take ownership...it was ready to go when I arrived and he carefully went over everything on the dash and answered the several questions I had. All in all, working with Cody was a great experience .....he knows his product and I was very impressed! Thanks for making the purchase of my new Ford F-150 as pleasant and easy as possible. Steve Morse More

Cody Byers and Leah Brandt were awesome. They made my shopping experience a piece of cake. Both were very professional and friendly. I will be a customer of Joe Machens for years to come. shopping experience a piece of cake. Both were very professional and friendly. I will be a customer of Joe Machens for years to come. More

We had a great experience dealing with Brad Bartlett. We had never visited the Joe Machens dealership before and our first time was very pleasant. The break area for the family to use while I was test driv had never visited the Joe Machens dealership before and our first time was very pleasant. The break area for the family to use while I was test driving the truck we bought was great and the price we paid for the truck was fair. More

Joe always takes good care of us and does his best to help us get the best deal possible. He defines customer service! Thanks, Joe! help us get the best deal possible. He defines customer service! Thanks, Joe! More

Our overall experience with the dealership was satisfactory. The customer service was good. We would have liked a little more wiggle room on the price for the used vehicle with just under 100,00 satisfactory. The customer service was good. We would have liked a little more wiggle room on the price for the used vehicle with just under 100,000 miles. The vehicle was missing a part and it took awhile to get that in. More

Loved the honesty, and fact that I was treated like a person and not a walking wallet.They found me a great deal for what I could afford and I left happy with my buy and confident. person and not a walking wallet.They found me a great deal for what I could afford and I left happy with my buy and confident. More

Best experience I have ever had with an auto dealership! I will be buying all my vehicles from this dealership as well through Scott Jackson. Totally recommend this place to everyone. They treated me so wel I will be buying all my vehicles from this dealership as well through Scott Jackson. Totally recommend this place to everyone. They treated me so well. I wish the rest of Machens were like this. More

This is the second car I have bought in less then a year I would Highly recommend this dealerrship. Thanks Randy and Matt for all your help I would Highly recommend this dealerrship. Thanks Randy and Matt for all your help More

Cody was very knowledgable abt our focus se. He was very patient with us and answered every question. He took the time to explain all the new gadgets and buttons to make sure we know what does and how it patient with us and answered every question. He took the time to explain all the new gadgets and buttons to make sure we know what does and how it works. He is an excellent car salesman. He is trustworthy. More