Joe Machens Capital City Ford

Excellent service We were met at the door with a smile and taken directly to the salesperson we were in contact with on the internet. The vehicle we were interested in We were met at the door with a smile and taken directly to the salesperson we were in contact with on the internet. The vehicle we were interested in was shutting in the lot as promised, ready for us to drive. Our sales representative was very friendly and helpful; everything was taken care of quickly and efficiently. This was a very good buying experience. More

Pressure Free New Taurus Purchase I was impressed with the pressure free, friendly environment during my recent purchase of a 2014 Ford Taurus at Joe Machens Capital City Ford Lincoln I was impressed with the pressure free, friendly environment during my recent purchase of a 2014 Ford Taurus at Joe Machens Capital City Ford Lincoln where Tom Stegeman and Douglas Keeler treated me with respect and guidance making my experience a memorable one that I will always remember and share with my family and friends. They made me feel important and at the same time relaxed in what could have been a stressful financial transaction that takes years to save for. Tom and Douglas rate 5 Star in my "Book". More

Joe Machens Jeff City Ford Mike Rogers and Matt Wilde were a pleasure to work with. This purchase makes 3 cars from this dealer. No pressure, friendly experience. Car was del Mike Rogers and Matt Wilde were a pleasure to work with. This purchase makes 3 cars from this dealer. No pressure, friendly experience. Car was delivered as promised. Will purchase from these people again in the future. Thank you. More

great car buying experience! I went in to look at the mustang and john approached me and he let me know that they had great incentives going on right now. I was very particular ab I went in to look at the mustang and john approached me and he let me know that they had great incentives going on right now. I was very particular about what I wanted and they went over 5 hours away to get my car and when it got here they tinted the windows and it is absolutely perfect! Would do business with them again and would absolutely recommend them to anyone looking for a new car. More

Great Management I went to Joe Machens because they were the only dealership nearby that had the discontinued model vehicle I was looking for. I admit, I'm not a car d I went to Joe Machens because they were the only dealership nearby that had the discontinued model vehicle I was looking for. I admit, I'm not a car dealer's favorite customer; I was looking for a low-priced used vehicle, and my credit is mediocre. Our salesman, Derek Streeter, was friendly enough, but he tried to offer me a very small amount for my trade in. He tried to tell me that "no one uses Kelley Blue Book values anymore", but once I mentioned that I had actually valued my trade on the Joe Machens website (which uses KBB values), he brought the price up. The rest of the purchase process was fine. Terry Bradshaw was very friendly and quick with the paperwork. About a week afterwards, I noticed the car was overheating. I had just received a follow-up email from Derek, so I replied to him and let him know what was going on. He ignored me. I waited almost a week and resent my email via the website instead of directly to Derek. I received a reply from General Manager Tom Stegeman, who offered to run a diagnostic check on the car. As the car had no remaining warranty, I was very happy with that offer. Not only did they diagnose my car, but they took it to the local Chevy dealership for a new radiator (and another part that I was unfamiliar with) and did not charge me anything. It would have cost me over $700, and for a car with no warranty, I was not expecting any help with the actual repair. The service department was also extremely friendly. While I was not pleased with my particular salesman, the "above and beyond" service I received from Tom and the service department more than made up for it. With that kind of management, I would definitely recommend Joe Machens Capital City to anyone. More

Love my Lincoln We were looking for a low mileage used Lincoln. Looked all day on a Saturday at Machens in Columbia and the stopped in JC on our way home. Joe Machens We were looking for a low mileage used Lincoln. Looked all day on a Saturday at Machens in Columbia and the stopped in JC on our way home. Joe Machens in JC had a couple that we were interested in. Went back on Monday and test drove them. Derek was very helpful and suggested we take it home and keep it for a couple of days. Derek and Rick worked to make us feel comfortable with our trade in deal and with the dealer certification that we wanted on the new car. Thanks so much for making our car buying experience such a stress free process. Bill & Vicky Edwards More

I FOUND A VEHICLE ON THIS LOT I WAS INTERESTED IN FINANCING. BRAD BARTLETT WAS VERY FRIENDLY AND EXTREMELY HELPFUL WITH PRICING, FINANCING AND MAKING THIS VEHICLE AFFORDABLE FOR ME. HE NOT ONLY FINANCING. BRAD BARTLETT WAS VERY FRIENDLY AND EXTREMELY HELPFUL WITH PRICING, FINANCING AND MAKING THIS VEHICLE AFFORDABLE FOR ME. HE NOT ONLY WENT OUT OF HIS WAY TO MAKE SURE MY CAR BUYING EXPERIENCE WENT SMOOTH, QUICK & PAINLESS FROM START TO FINISH, BUT THAT I LEFT SATISFIED & HAPPY. I WOULD RECOMMEND THIS DEALERSHIP AND BRAD BARTLETT TO ANYONE IN THE MARKET FOR PURCHASING A VEHICLE. More

bought new car Judy was great to work with and answered all our questions. Judy was a great fit for our style of buying a car. Not high pressure. Judy was great to work with and answered all our questions. Judy was a great fit for our style of buying a car. Not high pressure. More

USED CAR PURCHASE Was satisfied with the overall experience. Was given a fair trade in price towards the purchase of the newer vehicle. Brad is a longtime friend so t Was satisfied with the overall experience. Was given a fair trade in price towards the purchase of the newer vehicle. Brad is a longtime friend so there was no other choice for me, as in choice for salesman. Was very professional and he fixed what needed to be fixed to sweeten the deal for us. Was on the ball and worked with me very well, even giving me a loaner when my car was being fixed. I would highly recommend anyone to this dealership. Very professional and very friendly. More

Thank You so Much!!! My car had gotten totaled because of hail damage so We went to Joe Machens and asked for Mike Rogers. They did not have the car I wanted on the lot s My car had gotten totaled because of hail damage so We went to Joe Machens and asked for Mike Rogers. They did not have the car I wanted on the lot so he went out of his way to find a car like I wanted. We were so surprised when we got the car we wanted and also got a 0% interest rate. More