Joe Machens Capital City Ford

Purchase of used vehicle Made my purchase the easiest of all my other purchases. All the staff I met were extremely friendly and helpful. Lance went above and beyond my expec Made my purchase the easiest of all my other purchases. All the staff I met were extremely friendly and helpful. Lance went above and beyond my expectation More

Excellent customer service dealership for result. This dealership is my first experience in regard finding car to own. All the staff and leadership are very cooperative. I am happy with the outcome an This dealership is my first experience in regard finding car to own. All the staff and leadership are very cooperative. I am happy with the outcome and the result in doing business with all of you. Thank you for all your help. Zemichael Negussie znegussi@gmail.com 573-645-3291 More

Customer since 2000 Awesome!!! Great working with Brad and Matt made the experience fast. Both were friendly and would recommend of any ages to see Brad. Very professiona Awesome!!! Great working with Brad and Matt made the experience fast. Both were friendly and would recommend of any ages to see Brad. Very professional and man of his word. More

the best in missouri Bryan and Matt made our shopping experience amazing. 4 cars bought from since 2012. We will continue with them as long as they are there. Bryan and Matt made our shopping experience amazing. 4 cars bought from since 2012. We will continue with them as long as they are there. More

Excellent experience at Joe Machens Our purchase at Joe Machens Capital city was a wonderful experience. We love our car and are really thankful to Joe Machens and Cody Hodge for making Our purchase at Joe Machens Capital city was a wonderful experience. We love our car and are really thankful to Joe Machens and Cody Hodge for making it so special for us. Cody was very professional, helpful and understood all our requirements. He was not pushy at all and made sure that we are fully satisfied. He is very easy to talk to and always ready to answer any queries. The prices were very competitive and the overall experience was really fun and easy. Thank you so much guys!! More

Brent was very helpful! From our first step into the dealership, Brent Simmons was very helpful in our quest to get a new/used car. We had spotted a used car on the website, From our first step into the dealership, Brent Simmons was very helpful in our quest to get a new/used car. We had spotted a used car on the website, but couldn't find it when we toured the lot after hours. He hunted it down (found it being used for transport of celebrity guests at the fair) and brought it back for us to take for a test drive that night. He was very helpful with all of our schedule constraints and worked with us to get the car we wanted/needed at the time. Since then, he has contacted us to make sure we were still pleased with our purchase (which we are) and make sure we didn't have any more questions. We appreciate his attentiveness and willingness to go the extra mile to help us. Thanks! More

friendly place We had on 1 and 3 year old grandkids with us when we test drove the Escape we purchased. The dealership provides snacks and a toy car ride to keep the We had on 1 and 3 year old grandkids with us when we test drove the Escape we purchased. The dealership provides snacks and a toy car ride to keep them occupied. They loved it and we also loved it. Our sales person, Judy Obermyer, did everything possible to make the purchase as easy as possible. And my wife loves her new Escape. More

Excellent Customer Service I recently purchased A 2004 Ford F-150. The website was very helpful in seeing what was available. When arriving the vehicle was out...Ron Murphy im I recently purchased A 2004 Ford F-150. The website was very helpful in seeing what was available. When arriving the vehicle was out...Ron Murphy immediately found out where it was...and gave us a call as soon as it came back. After test driving it...negotiating the price...and verbally accepting it on the phone...we went there that evening and the paperwork was waiting for us to be signed. Add to that then fuel being topped off and the wash while we waited was excellent customer service. Would definitely recommend this dealership to anyone! More

By far the BEST experience I purchased my first brand new car in a years, from Machen's, not only did Lance deliver my new car to me he also brought all the paperwork for me to I purchased my first brand new car in a years, from Machen's, not only did Lance deliver my new car to me he also brought all the paperwork for me to sign to me as well...that was a huge deal to me, he not only saved me a trip to Jefferson City since I couldn't get off...He also saved us money a lot of money, we've received a good deal on our trade as well, I am very happy with my new car and will return to Machens for all my cars in the future Thanks again, Machens and Lance Burns for all your help in making this the easiest car buying experience I've ever had. More

Went the extra mile I had a very specific idea of what I wanted when I went in to the dealership. Color, engine size, wheels, seats, trim, package, etc. They did not have I had a very specific idea of what I wanted when I went in to the dealership. Color, engine size, wheels, seats, trim, package, etc. They did not have this car on their lot, but Randy Wells went to work finding me my dream car. He had the car I wanted located and on it's way to the dealership before I left. The next day, I was able to pick up the car I wanted. It was washed, filled with gas, and the paperwork just needed my signature. The process was quick, painless, and I couldn't be happier! More