Joe Machens Capital City Ford

Peace of mind It has been many many years since I've had to buy another car. When got to Joe Machine Ford I was so worried about making a decision on my own. I told It has been many many years since I've had to buy another car. When got to Joe Machine Ford I was so worried about making a decision on my own. I told them to be very honest with me up front so I would do the right thing and they were. It was like having family right there with me. I was so comfortable. I want to thank Cody, Jeff and my very nice advisor behind the desk for the honesty. You guys were wonderful. I have another family I can count on with my new 2016 Ford Escape. Thank you. More

Down to Earth Judy Obermeyer made the purchase of my truck easy she explained the new features that this truck had that I was not familiar with she even set my pho Judy Obermeyer made the purchase of my truck easy she explained the new features that this truck had that I was not familiar with she even set my phone up for me to work with all the new technology that this truck has! Thank you Judy ! Brian Gillmore in the body shop took care of me by getting a sprayed bed liner and a rollback bed cover installed for me in real time! Thanks Brian! More

Great Service The dealer was not pushy to buy his vehicle. He gave us time to make our decision. The dealership was very easy to work with. The dealer was not pushy to buy his vehicle. He gave us time to make our decision. The dealership was very easy to work with. More

New vehicle purchase. Very good knowledge of the vehicle I was interested in and the trim levels. Went above and beyond to find the vehicle I wanted. Bryan was very pleasan Very good knowledge of the vehicle I was interested in and the trim levels. Went above and beyond to find the vehicle I wanted. Bryan was very pleasant to work with. More

great i was nervous about this I have never done this before it was i very great and easy experiment thank you very much for this I can do this on my on i was nervous about this I have never done this before it was i very great and easy experiment thank you very much for this I can do this on my on More

Always exceeds my expectations This was the 3rd vehicle purchased from Joe Machens in Jefferson city. The last 2 times I dealt with Douglas Keeler and Mat in finance. Each time the This was the 3rd vehicle purchased from Joe Machens in Jefferson city. The last 2 times I dealt with Douglas Keeler and Mat in finance. Each time they have gotten us what we wanted at terms that were very agreeable. Both are great to work with. As long as I'm in Missouri I'll be buying my Fords from this dealership. More

Good experience Friendly people and received fair price on new vehicle. A few mix ups in communication and some paperwork but no one is perfect and all issues were re Friendly people and received fair price on new vehicle. A few mix ups in communication and some paperwork but no one is perfect and all issues were resolved. To me the mark of a good business is the desire to fix the problems and take care of the customer. Service after the sale was good too and because of that we went back a week later and bought another used vehicle from them. More

These guys treated me Amazing! I recommend them! I can not say enough good about these guys.!I was treated like a king!From Kurt Lofton my salesman! He is a great honest guy!Was not pushy, but patien I can not say enough good about these guys.!I was treated like a king!From Kurt Lofton my salesman! He is a great honest guy!Was not pushy, but patient and Extremely Nice, So understanding of my situation. I had some bumps to work though. But I was it great hands. I never heard a no. As we worked thru my trade in and getting a great deal, Amazing deal.Price tag that was on my car was less than the price tag on Kelly's Blue Book. I loved how Leah Brandt the top finance manager took care of me and was so nice. She made me feel so good. Because no matter what the issue, she still relentlessly fought for me to get the best deal I needed to get. I would hands down, never go to another dealer,or tell any one to go somewhere else.I have been around a lot of dealers that make you feel good,only if ur credit is perfect or your situation seemed a win win for them. Kurt and Leah that was not how I felt at all. They made me feel great about my situation and they will for any of there customers, Really impressed. More

Great Experience Drove by and saw a car I liked, stopped in took a test drive and ended up buying. Never felt pressured and felt like I got a really fair deal. Deal we Drove by and saw a car I liked, stopped in took a test drive and ended up buying. Never felt pressured and felt like I got a really fair deal. Deal went smooth and quickly. Added bonus was the lounge and rides for my 4 year old! More

Renewed our trust in car dealers After a previous bad experience with a car sale, Brad worked with us a did everything he could to make sure we had a good experience and found the veh After a previous bad experience with a car sale, Brad worked with us a did everything he could to make sure we had a good experience and found the vehicle that was exactly what we were looking for and a price that was within our budget. He will be our "go to" guy for all of our future needs. More