Joe Machens Capital City Ford

There is an honest car dealership. Joe Machens sure changed my attitude in dealing with car dealerships. After 45 years of working with dealerships I can honestly say Joe Machens is th Joe Machens sure changed my attitude in dealing with car dealerships. After 45 years of working with dealerships I can honestly say Joe Machens is the first and only dealership I will recommend to visit for a fair and pleasant sale's experience. From the lady who answered my email on inquiring about a certain vehicle on the website, to the salesman (Doug M) who worked with the wife and I over several days, and not to forget the financial guy (Matt); this was s purchase beyond belief. Good people at Joe Machens--from start to finish. More

Low Pressure, Friendly Sales I am EXTREMELY satisfied with my experience at Joe Machens! As soon as I pulled into the lot, "Flex" (Doug), greeted me with a friendly smile and han I am EXTREMELY satisfied with my experience at Joe Machens! As soon as I pulled into the lot, "Flex" (Doug), greeted me with a friendly smile and handshake. After looking at the sticker price on a new 2016 Ford Explorer Limited, I had no expectation of ever coming close to a deal with my trade in. After some number crunching and incentives, Doug came back with an offer too good for me to pass up. Again, I am very pleased with the professionalism and expertise I found at Joe Machens Capital City Ford. More

No B.S. We went to Doug knowing what we wanted and what we wanted to pay and he found more than we expected. None of the usual used car sales B.S. that you n We went to Doug knowing what we wanted and what we wanted to pay and he found more than we expected. None of the usual used car sales B.S. that you normally get. A fair price on the car we were buying, and a fair price on the trade in, and no "gotta check with the sales manager on that price" crap. Very happy with the transaction. More

Excellent dealership My salesperson, Judy, was excellent with explaining the operation of all equipment on the truck I purchased. Terry Bradshaw was very thorough with My salesperson, Judy, was excellent with explaining the operation of all equipment on the truck I purchased. Terry Bradshaw was very thorough with all the finance procedures. In addition Tom Stegman, General Manager, was most helpful in overall coordination of my truck purchase. More

Great experience Best experience buying a car I've ever had. Brad Bartlett took care of me. Everyone was very friendly and helpful not too pushy. Highly recommend. Best experience buying a car I've ever had. Brad Bartlett took care of me. Everyone was very friendly and helpful not too pushy. Highly recommend. More

Always treated Great They are a AMAZING group, from Doug Underwood in sales to his manager Rick Mcdonald. Everything is well handled. Terry Bradshaw had all the paperwork They are a AMAZING group, from Doug Underwood in sales to his manager Rick Mcdonald. Everything is well handled. Terry Bradshaw had all the paperwork ready in closing and we were on our way. Looks like we added another generation of car buyers to Machens (16 year old sons first car) Great job by all, guessing that is why we keep coming back over the last 16 years More

Wonderful The staff went above and beyond the call of duty. Our saleman, Flex was extremely helpful and wonderful to deal with. We actually felt like he was wor The staff went above and beyond the call of duty. Our saleman, Flex was extremely helpful and wonderful to deal with. We actually felt like he was working for us. The sales Manger Bryan, was also wonderful working with along with the finance gentleman, Terry. We've dealt with the Columbia, MO machens before and the experience we received from the Jefferson City, Machens was second to none. Thank you! More

Vary easy no hassle, no hassle. I recently purchased a 2014 Ford Escape from Joe Machens Ford in Jefferson City, Mo. The sales man was Cody Hodge at which time Cody took me through a I recently purchased a 2014 Ford Escape from Joe Machens Ford in Jefferson City, Mo. The sales man was Cody Hodge at which time Cody took me through a quick hands on telling me how to use everything in the truck, he was most helpful, very knowledgeable and very polite, I felt like I had known him for a long time, in other words he is a excellent salesman and knows what he is doing . Then I was taken to the Business Manager Bryan Ehase who was very professional but also very helpful in working with me on the paper work end of the deal. Bryan explained everything that was on the warranty, plus helped me get a loan on the vehicle with a low interest rate. Both these people were very helpful and made me feel at ease when buying this vehicle. I recommend Joe Machens in Jefferson City to anyone looking for a used car go to Joe Machens in Jefferson City, Mo. you will be well taken care of. More

Great Great Great The staff was very friendly an my Sale person was very attentive made sure I got the best deal also made sure I got just wat I was looking for in a The staff was very friendly an my Sale person was very attentive made sure I got the best deal also made sure I got just wat I was looking for in a car.. More

My wonderful new MKC! I cannot say enough good things about my new car buying experience! Tom Stegeman was uber-patient in answering my questions and finding the perfect M I cannot say enough good things about my new car buying experience! Tom Stegeman was uber-patient in answering my questions and finding the perfect MKC with everything I wanted. And, Judy Obermeyer -- well she really knows her stuff! There isn't a button, switch or touchscreen spot she doesn't know backwards and forwards ... and she was able to walk me through them all, making sure I "got it". Plus, she made sure I knew she would be there for me anytime if I ever forget or think of a question even months or years from now Matt Wilde was efficient, professional and had the paperwork details ready in no time at all. Finally, a shout out to Chris Ehase for just checking in to be sure everything was going "just right". It was! Thanks All! More