Joe Machens Capital City Ford

Top notch customer service!! Doug is a joy to work with! He has a great personality, a high level of professionalism & great customer service! I'm so happy with my 2017 Mustang & Doug is a joy to work with! He has a great personality, a high level of professionalism & great customer service! I'm so happy with my 2017 Mustang & I'm 110% certain I made the right choice by shopping at our Jefferson City Joe Machens dealership! Thank you, thank you, thank you!! More

New Car Douglas is an amazing employee. He was so helpful with all the paper work, test driving, and info on the car. He would explain everything to me very w Douglas is an amazing employee. He was so helpful with all the paper work, test driving, and info on the car. He would explain everything to me very well and was super nice to us. This is my first new car and he made the process smooth and hassle free. I would recommend Douglas to any person looking for a car! More

Joe Machens knows how to treat customers. I was all set to purchase a vehicle across town and was dealt a "bait and switch" tactic. It was a horrible experience and I was not happy. I drove to I was all set to purchase a vehicle across town and was dealt a "bait and switch" tactic. It was a horrible experience and I was not happy. I drove to Joe Machens Capital Ford. I was greeted professionally by Randy Wells. Randy could tell I was upset. Within minutes Randy not only found the car I wanted but then gave me a great deal. Matt Wilde made the financing a seamless transition and took the time to explain the pros and cons of every financial aspect of buying a new car. That's how car buying should be. I'll be back to purchase more from Joe Machens Capital Ford and will be referring anyone I know to come and enjoy purchasing a vehicle from these guys. Thank you again. More

Repeat Customer Bought my second vehicle from Joe Machens Capital City Ford Lincoln. Enjoyed working with Brad Bartlett once again. He is friendly and capable and m Bought my second vehicle from Joe Machens Capital City Ford Lincoln. Enjoyed working with Brad Bartlett once again. He is friendly and capable and makes the experience a good one. More

Used car sale I came to Joe Machens thinking I wanted to buy a Mustang but after seeing some other cars on the lot, I test drive a few different ones. Brent was ver I came to Joe Machens thinking I wanted to buy a Mustang but after seeing some other cars on the lot, I test drive a few different ones. Brent was very patient with me. I found the perfect car for me in my 2014 Ford Escape! Thank you for making my car buying experience enjoyable! More

Couldn't ask for any better experience I have never bought a car from a dealership and these guys made it completely worry free. Great staff and Mike was very knowledgeable and explained th I have never bought a car from a dealership and these guys made it completely worry free. Great staff and Mike was very knowledgeable and explained the finance process. I will definitely be back again!!! More

New Loyal Customer This was by far my best experience when buying a new car. Stress free, quick, no pressure what so ever. Devon Henry did a great job he put alot of tim This was by far my best experience when buying a new car. Stress free, quick, no pressure what so ever. Devon Henry did a great job he put alot of time and effort into helping us find the perfect fit for us. And Mike Slinkerd was crazy fast on taking car of our financing. Both did a great job! Won't buy a car anywhere else! More

Great Car Purchasing Experience Kevin Osborne, Douglas Keeler, Matt Wilde, Sarah Streeter, and Mike Slinkerd were all top notch professionals. They treated me with respect and court Kevin Osborne, Douglas Keeler, Matt Wilde, Sarah Streeter, and Mike Slinkerd were all top notch professionals. They treated me with respect and courtesy, like one of their friends, which made the whole car buying experience easy. Douglas made sure I was on the right vehicle, Sarah and Matt made sure all the paperwork was done with the least amount of worry, Mike help me pick the right extended warranty, and Kevin made sure the deal was what I wanted. Overall, it is a team effort and they all work together great to make it as easy as it can be to buy a car. Thank you for a great deal and a great experience. More

Pleasant buying experience I really want to give a shout out to Randy Wells. We met about a month or so ago and I expressed to him what type of car I was looking for and thinki I really want to give a shout out to Randy Wells. We met about a month or so ago and I expressed to him what type of car I was looking for and thinking about buying He listened to me and worked with me, providing suggestions which ultimately assisted me with making the best decision for me. He kept me informed when there was something he thought might fit my needs and in the end, I was able to purchase a vehicle with no hassles. Joe Machens Capital City Ford is the place to go and if you want an honest, no hassle experience, I would suggest you ask for Randy Wells. Once the car was found and the deal was made, Matt Wilde took care of my financing needs and getting the paperwork completed quickly. He was a pleasure to work with and visit with! GO CARDS!! More

New Car Purchase I am writing this review about our new purchase at Joe Machens Ford in Jefferson City, Mo. Our salesman Doug Underwood did his homework and put us in I am writing this review about our new purchase at Joe Machens Ford in Jefferson City, Mo. Our salesman Doug Underwood did his homework and put us in a vehicle that fit our needs. He looked for cars that fit our criteria and explained different options. This was the fourth vehicle Doug has assisted us in purchasing. The team gave us a good trade-in price for our vehicle. Sarah Streeter worked with us on financing the vehicle. She listened to our staying on budget needs and assisted in a payment we could afford. Both Doug and Sarah showed extremely good customer service. We were able to drive our new vehicle home on the same day we walked into the dealership. More