Joe Machens Capital City Ford

Had a great experience. I was greeted and worked with by Cam Carroll, who is a new salesperson at Joe Machen. He was extremely helpful and had a great attitude. Anything he w I was greeted and worked with by Cam Carroll, who is a new salesperson at Joe Machen. He was extremely helpful and had a great attitude. Anything he wasn't sure about, we asked John, and between them we got things figured out. Had a great time setting up the hands-free phone (don't use your mom as a test call). I had a LOT of questions for Mike about warranty, service, etc., and he handled them all with knowledge and patience. I returned on President's Day to have the undercoating and other protections applied, and got a loaner, ran all my errands, and picked up my car right after lunch. Cam activated Ford Pass, and we headed home. It had been ten years since I bought a car, and things have definitely changed! Cam and John really made the transition to high-tech easy for me. More

Great service Douglas Keeler does a wonderful job. Went out of his way to take care of me and my truck. Always kept me in the loop and did whatever he could to help Douglas Keeler does a wonderful job. Went out of his way to take care of me and my truck. Always kept me in the loop and did whatever he could to help. Have purchased several vehicles from him and he is always great to work with. Terrycloth is great on the numbers side of things and Tom will go out of his way to help you out. More

Wonderful Customer Service and Great Experience Overall Douglas Keeler was outstanding to work with. I found the exact Ford Explorer my wife and I were looking for while searching online. Joe Machen's For Douglas Keeler was outstanding to work with. I found the exact Ford Explorer my wife and I were looking for while searching online. Joe Machen's Ford had just received the vehicle and Douglas sent me a video of the car and was giving me all the details before pictures were even posted on the website. We started working the deal over the phone because we live in Kansas City and it was a seamless process. The vehicle was exactly as he described when we arrived and it was washed, detailed, and ready to go. I would highly recommend Douglas Keeler and Joe Machen's Capital City Ford for your next vehicle purchase. His customer service was amazing. More

Everyone was so very helpful Brad Bartlett was great to work with and we would recommend him to anyone! He was very personable and interested in our lives. All in all a good exper Brad Bartlett was great to work with and we would recommend him to anyone! He was very personable and interested in our lives. All in all a good experience. More

Joe Machens Visit I had a great expirience at Joe Machens Capital City Ford and Lincoln. My salesman Brad Bartlett made me feel right at home and helped me get the best I had a great expirience at Joe Machens Capital City Ford and Lincoln. My salesman Brad Bartlett made me feel right at home and helped me get the best deal possible. I would recommend him and the rest of Joe Machens to anyone looking for a new vehicle. More

J Machens Saved Me When My Car Died I took my car, a 2002 Mercury Sable into the service department because it was making a terrible. loud noise under the hood. The service manager told I took my car, a 2002 Mercury Sable into the service department because it was making a terrible. loud noise under the hood. The service manager told me that the bearing on the AC compressor was totally out, and additionally, that the car was leaking oil badly when the engine was running, that all of the gaskets and seals needed to be replaced. The cost of these repairs was going to be far greater than the car was worth, which created a major problem for me. They suggested that I talk to their Sales Dept. about another car, either used or new. After looking at the pre-owned cars, I went home to consider my options. The next morning Terry Bradshaw, Business Mgr., called and asked me to consider a new Ford Focus SE. He got the necessary approvals and put me in touch with Judy Obermeyer. Together they helped me purchase a new Ford Focus SE, and find a solution to what I thought was an impossible problem. I highly recommend this dealer, who serviced my 2002 Mercury Sable for 7 years, and will now service my new Ford Focus. More

Amazing customer service and Awesome Employees They listened to my wants and needs in a vehicle. They recommended the Ford Fusion, it has been an amazing family car for my 3 children and I. Douglas They listened to my wants and needs in a vehicle. They recommended the Ford Fusion, it has been an amazing family car for my 3 children and I. Douglas Keeler is a very warm hearted and welcoming individual. I would highly recommend him and Joe Machens Capital City Ford Lincoln for your next vehicle purchase. More

Purchased used suv Mike Rogers from JMCCF was awesome and very helpful! We love our Edge! Thanks Mike, you're the best! Would definitely recommend you and your dealershi Mike Rogers from JMCCF was awesome and very helpful! We love our Edge! Thanks Mike, you're the best! Would definitely recommend you and your dealership to others! More

Thanks Brent My SUV had been totaled so my Grandchild took me to find another, Machens was our 1st stop as I wanted to see an older MKZ they had! Instead saw a 201 My SUV had been totaled so my Grandchild took me to find another, Machens was our 1st stop as I wanted to see an older MKZ they had! Instead saw a 2015 Chevy Equinox had very low mileage looked great loved the color! Didn't have to look any further:) Thanks Brent More

Outstanding customer service! Many thanks to Doug Keeler and Matt Wilde! We were in and out in 2.5 hours with a brand new car! So thankful for both of them! We will be loyal custom Many thanks to Doug Keeler and Matt Wilde! We were in and out in 2.5 hours with a brand new car! So thankful for both of them! We will be loyal customers! I've never considered a Ford before but I love it! We chose a rental car with 2500 miles on it. Ford financed with no interest! More