Joe Machens Capital City Ford

Impressed with the entire experience I spoke with Douglas Keeler via phone at 2:00 pm. I explained what I was looking for. He said he would find me a exactly what I needed. I asked how l I spoke with Douglas Keeler via phone at 2:00 pm. I explained what I was looking for. He said he would find me a exactly what I needed. I asked how long he was going to be there, he said "I'm hear as long as you need me here". I was at the dealership by 5:00 pm and Douglas had 5 vehicles for me to look at, 3 of which were perfect for my situation. This was on a Friday, I had a new car in my driveway on Monday. The only reason I didn't own it on Saturday is because Douglas wanted me to 'try it out" over the weekend. Thanks Douglas for all your help and guiding me to exactly what I needed. I also need to mention that Matt Wilde was a complete professional at closing. Matt and Douglas made me feel like I was the only one in the dealership. Great Job. I will be back when my daughter needs her first car. More

we needed a car they helped out with that just moved here in Jefferson city had problems with car would cost lot of money met randy gave a good deal on a new car he was courteous about helping just moved here in Jefferson city had problems with car would cost lot of money met randy gave a good deal on a new car he was courteous about helping us and got the same make and model of car and same color also More

Bad sales I look at a Chevy traverse on line .when they got a hold of me they jack around told me I need 4or5 k to buy a 12000 dollar car and a strong co signer I look at a Chevy traverse on line .when they got a hold of me they jack around told me I need 4or5 k to buy a 12000 dollar car and a strong co signer I have never need a co signer to buy a car or when I built my own house but you guys want a 1/3 of the price that is crazy then after the whole day talking about it i told them no then they said the car was already sold. More

Friendly service. Doug Keeler was very friendly and worked to get the vehicle to us quickly. He took down notes of what needed to be done before purchase was made and i Doug Keeler was very friendly and worked to get the vehicle to us quickly. He took down notes of what needed to be done before purchase was made and is going to make sure it happens. More

Another Good Experience at Machens Ford Being a longtime customer of Machens Capital City Ford, I knew to expect first class service when I purchased a new Focus SEL. My expectation was met Being a longtime customer of Machens Capital City Ford, I knew to expect first class service when I purchased a new Focus SEL. My expectation was met, 100%, thanks to my friendly and knowledgeable salesman, Doni Whittier, and the experienced and efficient Finance Manager, Jacob Whetstine, with whom I closed the deal. Thanks to Machens Ford, the entire process went smoothly and quickly, and I am already switching my vehicle insurance and preparing to complete the other few remaining steps to ownership including tax, title and registration at the Missouri Department of Revenue. I got my best deal, entirely to my satisfaction, by sticking with my preferred local Ford dealership, Machens Capital City Ford and its great management and staff. More

Pleasurable deal Brad at Machens, is an easy person to deal with. Tried to make us feel at home throughout the entire process. Once again, I would recommend. Brad at Machens, is an easy person to deal with. Tried to make us feel at home throughout the entire process. Once again, I would recommend. More

Fantastic Service!!! A coworker and friend recommended this dealership to me, and I was pleasantly surprised by how fantastic they are. Brent answered all my questions, he A coworker and friend recommended this dealership to me, and I was pleasantly surprised by how fantastic they are. Brent answered all my questions, helped me find the right car, and made sure I was happy after the sale. Jacob in the main office handled my paperwork, and he made sure I had all the options and information I needed. Never did I need assistance and not find help and a handshake. I would recommend this dealership to anyone who wants a great deal on a used car. I already had my financing taken care of before this, so I am unfamiliar with that part of the experience, but everything else was perfect. I will buy from here again! More

great service cody byers was great very pro also jacob in finance was awesome would highley reccommend this dealership to all my friends and family will be back cody byers was great very pro also jacob in finance was awesome would highley reccommend this dealership to all my friends and family will be back More

Whole team was awesme Troy as well as the guys that handeled the trade in value truly went over and beyond. I got a great trade in value. And they Definatly worked on the p Troy as well as the guys that handeled the trade in value truly went over and beyond. I got a great trade in value. And they Definatly worked on the price of The car I was buying. Troy did everything I asked. All the paper work was quick and easy. From the very get go. It was a smooth transaction. I would absolutely recommend this dealeragip. It is by far the absolute best car buying experience i have ever had. Be that Private or dealer. Thank you again Troy. And the Machens Team. More

Excellent service Drove 85 miles to check out an Explorer saw on line. Fast and friendly service and we received a faie price for our trade in. Will deal withBrad aga Drove 85 miles to check out an Explorer saw on line. Fast and friendly service and we received a faie price for our trade in. Will deal withBrad again. More