Joe Machens Capital City Ford

Diane Palm was awesome . I love my new edge. Had a good time with Diane playing with tool to put on the license plate. Had a great experience! . I love my new edge. Had a good time with Diane playing with tool to put on the license plate. Had a great experience! More

Above and Beyond This dealership has always treated me well. They go way beyond what is expected. Mike Rogers is a no pressure friendly salesman that makes sure your c This dealership has always treated me well. They go way beyond what is expected. Mike Rogers is a no pressure friendly salesman that makes sure your completely satisfied with your purchase even after he's made the sale. Couldn't ask for a better dealership from sales, service, repair or collision they are all top notch! More

Great and easy! I went in looking for a good deal on a new car! Cody b. help me find a great car. I have had it for a week or so an it runs and drives great i love it I went in looking for a good deal on a new car! Cody b. help me find a great car. I have had it for a week or so an it runs and drives great i love it. It was quick and easy to get all my questions asnwered and every one was very nice and easy to work with! More

This dealership is great if you are a man purchasing a car. If you are a woman avoid this dealership. My husband and I purchased a car for our daughter. I paid for it personally but had the car jointly titled. If you are a woman avoid this dealership. My husband and I purchased a car for our daughter. I paid for it personally but had the car jointly titled. They have now sent 3 thank you's to my husband with no mention of the person who PAID for the car. After receiving the first i contacted them and indicated my displeasure it was explained to me that this was a data entry/IT problem and they would look into it. Well I have received 2 more notes both to my husband. in 25 years we have purchased exclusively Ford vehicles 4 in Jefferson City and they have NEVER given me good service. When we travel to Kansas City or St. Louis we always get outstanding service. I cannot believe that in this day and age I would have to tolerate such disrespect. Again, if you are a man -- go for it buy here -- they want you as a customer. But if you are woman I would suggest you go somewhere that their IT systems have caught up with this century. More

Machens Everyone was super nice and helpful. Thank you to Travis and Eric for talking me into a new car instead of someone else's used one! Everyone was super nice and helpful. Thank you to Travis and Eric for talking me into a new car instead of someone else's used one! More

Great Customer Service! Douglas took his time to make sure we got what fitted our needs. Me and my wife have been other places that were sharky and just wanted to get you in Douglas took his time to make sure we got what fitted our needs. Me and my wife have been other places that were sharky and just wanted to get you in a car that did not fit your needs. Douglas was the complete opposite, he made sure it would work for us and more. He was very patient and helped us buy our first car. I look forward to working with him in the future for other cars to come. I also worked with Mike when it came to financing, took his time to make sure we could get in the car we wanted, was patient while we got all the needed documents and very helpful. This was our first time financing a vehicle so had many questions, and he answered them all. More

Purchase of Toyota Tacoma Spotted Toyota Tacoma online. Price was fairly good. Called dealership and Brad reacted quickly to meet me and pull the 2 Tacomas on the lot to the Spotted Toyota Tacoma online. Price was fairly good. Called dealership and Brad reacted quickly to meet me and pull the 2 Tacomas on the lot to the front. More

Excellent buying and financing experience Salesperson, Brent Simmons, and credit advisor, Jacob Whetstine, provided first class service during the purchase of my 2016 Ford Taurus. Brent was v Salesperson, Brent Simmons, and credit advisor, Jacob Whetstine, provided first class service during the purchase of my 2016 Ford Taurus. Brent was very accommodating with all that I needed to see on the car and during a test drive. Jacob was very helpful explaining warranty details and was very efficient with all the paperwork that needed to be accomplished. More

Pleasant and efficient (: We appreciated working out most details through e-mail as time is so short because of our work schedules. Douglas had everything ready and waiting wh We appreciated working out most details through e-mail as time is so short because of our work schedules. Douglas had everything ready and waiting when we came for our appointment, which we appreciated. Jacob made the financing process quick and painless. They were very helpful and knowledgeable with all the details and got us a great interest rate. The car was clean and ready to go. This is the second car we have bought at Joe Machens in Jefferson City We will be back again! More

Impressed with the entire experience I spoke with Douglas Keeler via phone at 2:00 pm. I explained what I was looking for. He said he would find me a exactly what I needed. I asked how l I spoke with Douglas Keeler via phone at 2:00 pm. I explained what I was looking for. He said he would find me a exactly what I needed. I asked how long he was going to be there, he said "I'm hear as long as you need me here". I was at the dealership by 5:00 pm and Douglas had 5 vehicles for me to look at, 3 of which were perfect for my situation. This was on a Friday, I had a new car in my driveway on Monday. The only reason I didn't own it on Saturday is because Douglas wanted me to 'try it out" over the weekend. Thanks Douglas for all your help and guiding me to exactly what I needed. I also need to mention that Matt Wilde was a complete professional at closing. Matt and Douglas made me feel like I was the only one in the dealership. Great Job. I will be back when my daughter needs her first car. More