Joe Machens Capital City Ford

Fiesta ST Overall I had a great experience with Machens. I initially wanted to test drive the car I was interested in, and find how much they were selling it fo Overall I had a great experience with Machens. I initially wanted to test drive the car I was interested in, and find how much they were selling it for. The staff was willing to work with my budget. And the salesperson, Diane Palm, helped me get an awesome deal on a great car that I hope to enjoy for many years. More

Repeat Customer I just purchased my third vehicle from Joe Machens. I have been pleased with all of them. I'll go back if Or when I need a fourth. I just purchased my third vehicle from Joe Machens. I have been pleased with all of them. I'll go back if Or when I need a fourth. More

Ford Mustang Purchase This was my second purchase with Joe Machens Capital City Ford Lincoln. They provided very fast and friendly service. They were also very easy to wo This was my second purchase with Joe Machens Capital City Ford Lincoln. They provided very fast and friendly service. They were also very easy to work with. More

Salesman was very friendly and polite. Real friendly people made me feel comfortable when looking around for a car. I will definitely would recommend more people to your business. It was Real friendly people made me feel comfortable when looking around for a car. I will definitely would recommend more people to your business. It was a real great experience More

f-150 purchase The salesman took the time to understand what I wanted and why I wanted it. We looked over his used stock but didn't find an appropriate truck. I wa The salesman took the time to understand what I wanted and why I wanted it. We looked over his used stock but didn't find an appropriate truck. I was helped to find the proper truck for my intended purposes. More

Quite a good experience at a car dealer Upon walking in the door we got personal service to find what we were looking for. They wanted assurance that what they had available is what we want Upon walking in the door we got personal service to find what we were looking for. They wanted assurance that what they had available is what we wanted. If they had an incentive to sell a particular product. Then we ended up with a good deal including the trade-in. Definitely worked well with us. More

Excellent experience I came in with the intention of buying a specific car if all went well. I was never upsold or shown a different vehicle, but led me to the exact one I came in with the intention of buying a specific car if all went well. I was never upsold or shown a different vehicle, but led me to the exact one I looked at. After everything checked out, Eric Robbins explained the whole process and was very friendly and approachable. This specific car just came in probably the day before and wasn't properly detailed and serviced yet, but Eric kept me company while I waited and made sure everything was taken care of. Would definitely recommend this dealer and salesman to anyone looking to buy a new/used car. The entire process took about 2 hours getting my old car appraised, finance approval and detail/ service of my new car. More

Excellent customer service with superb results Devon and Mike both created a stress free, no pressure atmosphere that allowed me to make the best decision on which vehicle would be practical, comfo Devon and Mike both created a stress free, no pressure atmosphere that allowed me to make the best decision on which vehicle would be practical, comfortable, and let's not forget stylish! They were able to get me the best financing I was offered and did everything to ensure my gratification. I wouldn't purchase another vehicle from anyone else. More

Quick and Easy Car Shopping Someone running a stop sign started my week off with a totaled Fusion. I had only had it 6 months and really loved it. I knew I wanted a Fusion and Someone running a stop sign started my week off with a totaled Fusion. I had only had it 6 months and really loved it. I knew I wanted a Fusion and now was my chance to get the options mine didn't have. I had a list of things I wanted. We drove to the lot late Wednesday evening thinking we would be alone with no annoying car salesman to bug us. To our surprise, Machens was open late on Wednesday. It actually ended up being a blessing because Eric was very helpful and knowledgeable on the features of the Fusion. We scheduled a couple test drives for the next evening and ended up buying a car that night! Eric was super easy to work with and Mike made all the paper work go quickly and made sure we had the best rate and extended warranty... the slushie and Coke machine was an added bonus too. Both guys stayed after hours to get everything done for us and we are super happy with our "new to us" Fusion. I have all the features I wanted PLUS an even better extended warranty than I had before. More

Painless! My husband really hates dealing with trading/buying autos/trucks. He rather do just about anything else! But, after the experience, we both felt like My husband really hates dealing with trading/buying autos/trucks. He rather do just about anything else! But, after the experience, we both felt like they listen and treated us with respect. No games and we appreciate that! We felt like we got a fair deal and the whole experience was very professional but personal. More